MSB license in Canada

Launching payment business from scratch.

Canada’s Money Services Business (MSB) “license” refers to the mandatory federal registration required for certain financial service providers under Canada’s anti-money laundering laws. This registration is governed by the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA) and regulations, and is overseen by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC). The MSB regime was established as part of Canada’s efforts to combat money laundering and terrorist financing, ensuring that businesses offering money services implement compliance measures and report suspicious activities. In practice, MSB registration functions as a license: an MSB cannot legally operate in Canada without being registered and meeting ongoing AML (anti-money laundering) obligations.

Canada’s fintech-friendly environment: In recent years, Canada has emerged as a favorable jurisdiction for fintech and crypto startups. The business environment is strong and stable – Canada’s economy has grown faster than other G7 countries since 2016 and the banking system is regarded as one of the world’s most reliable. The regulatory approach to MSBs is considered relatively “loyal” or accommodating, with fewer barriers to entry compared to other major jurisdictions. As a result, MSB registration in Canada is often seen as a quick, straightforward path to launch fintech services – faster and simpler than obtaining a full Payment Institution (PI) or Electronic Money Institution (EMI) license in the EU. It allows startups to handle both fiat and cryptocurrency transactions under one registration, while benefiting from Canada’s reputable financial system and proximity to the United States.

Scope of the law: The PCMLTFA defines which businesses are considered MSBs and must register. In general, any individual or entity in Canada (or foreign entity dealing with Canadian clients) that offers money services – such as currency exchange, funds transfer, or virtual currency services – is required to register with FINTRAC. Banks, credit unions and other fully regulated financial institutions are exempt (they are covered under other parts of the law), but independent money service providers must register. FINTRAC does not charge any fee for MSB registration; instead, the emphasis is on meeting compliance obligations. Operating an MSB without registering, or failing to comply with AML requirements, can lead to regulatory penalties including fines.

MSB registration vs. other licenses: It’s important to note that Canada’s MSB license (registration) is not a prudential financial license – it does not authorize deposit-taking, security trading, or other regulated financial activities outside the defined scope. It is strictly an anti-money laundering registration and does not confer the status of a bank or securities dealer. Many MSBs are small fintech companies (for example, currency exchangers, remittance providers, crypto exchanges, or check-cashing firms) that are otherwise unlicensed. The MSB registration brings them under FINTRAC’s oversight for AML/CTF (counter-terrorist financing) purposes. This focus on AML means the legal basis is centered on record-keeping, reporting, and know-your-client obligations rather than prudential supervision. However, MSBs may still be subject to other federal or provincial laws depending on their activities (e.g. sanctions laws, consumer protection rules, or provincial money service business laws as discussed later).

Who Needs an MSB License?

Any business or individual offering money services in Canada, or to clients in Canada, needs an MSB license (FINTRAC registration). The requirement is determined by activities, not by job title or industry. Below are the typical categories of who must register:

  • Canadian money service businesses: If you have a place of business in Canada (incorporated or physically located in Canada, or having employees/agents here) and you offer any of the MSB services (currency exchange, fund transfer, etc.), you are a Canadian MSB and must register. This includes companies like currency exchange offices, remittance companies (e.g. wire transfer outlets, remittance apps), payment processors handling payments for merchants, issuers of traveler’s cheques or money orders, cryptocurrency exchanges or ATM operators, and now even certain crowdfunding platforms that facilitate raising money.
  • Foreign money service businesses (FMSBs): Even if your business has no physical presence in Canada, you must register if you are directing services at Canada – for example, a foreign online remittance service or crypto trading platform with Canadian customers. Canada’s law captures foreign MSBs that “provide services in Canada” by dealing with Canadian clients or facilitating transactions to/from Canada. Such entities register as Foreign MSBs and have largely the same obligations as domestic ones. In practice, a foreign MSB must also appoint a local agent for service in Canada and comply with all Canadian AML rules for its Canadian operations.
  • Independent agents or small businesses: The law applies even to sole proprietors or small entities. For instance, an individual operating a small check-cashing or currency exchange booth is an MSB and must register. The threshold is “in the business of” providing the service, meaning doing it as a commercial activity for remuneration (even if part-time or seasonal). Occasional or one-off activities might not trigger registration, but regular business certainly does.
  • Businesses adding MSB services to their portfolio: Companies in adjacent sectors that start offering payment or crypto exchange services likely need to register. For example, a fintech app primarily offering wallet services that begins allowing users to convert crypto to fiat will fall under “dealing in virtual currency” and must be registered. Another example: a technology platform that starts facilitating peer-to-peer money transfers or bill payments for customers is effectively an MSB (payment service provider) and needs a license.
  • Crowdfunding platforms and payment processors: As of 2022, Canada explicitly brought certain crowdfunding platforms and online payment processors into the MSB regime. If you operate a platform that enables others to raise funds (donations) or you intermediate payments between buyers and sellers (outside of just providing the software/hardware), you are considered to be “remitting or transmitting funds” or running a crowdfunding service, thus requiring MSB registration.

It might be easier to think of it this way: if you’re not a regulated bank or credit union, but you handle money or value for clients as a service (especially moving it from one party to another, or exchanging forms of value), you likely need an MSB license. Canada’s approach is broad. For example, even crypto exchanges and payment startups have to register as MSBs by law since June 2020. And a foreign company cannot avoid Canadian registration by operating from abroad – if it has Canadian users, it’s obligated (this was clarified by law amendments in 2014 and 2017 and reinforced in guidance).

Notable exemptions or special cases: Businesses that are already federally regulated financial entities (banks, credit unions, securities dealers, insurance companies) do not register as MSBs – they have separate AML obligations. Similarly, if a company provides only services like credit card processing strictly as an intermediary of the merchant (and not handling customer funds beyond that role), they might fall outside the MSB definition (though FINTRAC has taken the stance that many payment facilitators are MSBs unless they are strictly providing hardware or acting as a billing agent). Also, someone who only cashes cheques made out to specific payees (e.g. a retailer cashing government cheques for customers) is not considered an MSB for that activity.

Scope of Permitted Activities

An MSB license in Canada permits the registrant to conduct specific financial services activities, as defined by regulation. The MSB registration is quite broad in that it can cover multiple service categories under one registration (a reason it’s sometimes called a “multipurpose license”). However, it is limited to the activities enumerated by FINTRAC – doing anything beyond this scope might require other licenses. Here are the permitted service categories and what they entail:

  • Foreign Exchange Dealing: The business can perform currency exchange transactions – converting money from one fiat currency to another (e.g. exchanging USD to CAD, or vice versa). This covers traditional bureau-de-change services, forex trading platforms for individuals, etc. (Simply accepting a foreign cash payment for a sale and giving change in CAD doesn’t count as MSB activity; it has to be an actual currency exchange service offered to customers.)
  • Remitting or Transmitting Funds: This refers to transferring funds from one person or entity to another through any means. It includes classic wire transfer or money remittance services (like Western Union-style transfers), electronic funds transfers, as well as informal value transfer systems such as Hawala or Hundi networks. FINTRAC has clarified it also includes online payment processing where you act as an intermediary between payers and payees (e.g. operating a payment app or invoice payment service). Even handling payments via credit/debit card on behalf of a merchant can count as transmitting funds if you intermediate the transaction (FINTRAC gives the example: if a beneficiary (merchant) has an arrangement with a payment provider to accept card payments, the payment provider is considered to be transmitting funds on behalf of customers paying those merchants). In short, if you move money for people, you fall in this category.
  • Issuing or Redeeming Money Orders, Traveler’s Cheques or Similar Instruments: This allows the MSB to issue its own money orders, drafts or traveler’s cheques, or redeem (buy back) those it or others have issued. For example, if your business sells money orders to customers or cashes traveler’s cheques, this is within scope. (Note: Simply cashing a standard check payable to a person doesn’t make you an MSB; that is excluded from this definition. But offering general cheque-cashing services for a fee is often associated with MSBs, usually under the funds transmission category if you treat the cheque as a funding instrument.)
  • Dealing in Virtual Currency: This category (added in 2020) covers businesses working with cryptocurrencies and other virtual assets. It has two sub-components:
    • Virtual currency exchange services: Exchanging virtual currency for fiat currency, fiat for virtual currency, or one virtual currency for another. For example, a crypto exchange platform or an ATM that swaps Bitcoin for cash and vice versa falls here.
    • Virtual currency transfer services: Transferring virtual currency at the request of a client from one wallet to another (or receiving it for transfer to someone). In practice, if you operate a service that sends cryptocurrency on behalf of customers (or receives crypto and then gives equivalent value to a beneficiary), you are a money transmitter in virtual assets. Many crypto payment processors or custodial wallet providers could fall under this if they facilitate sending crypto on customers’ instructions.
  • Essentially, any crypto exchange or crypto remittance business is an MSB in Canada. This has made Canada one of the earlier adopters of regulating crypto platforms under AML laws. Importantly, crypto trading platforms that deal in securities or derivatives might also need securities law compliance, but pure exchange of crypto for money is handled via MSB registration.
  • Crowdfunding Platform Services: Introduced in 2022, this covers operating a crowdfunding platform that is used by others to raise money or virtual currency. The law was updated after high-profile crowdfunding campaigns (e.g. in early 2022) to ensure such platforms are reporting entities. If you run a website or app that allows people to solicit donations or contributions (fiat or crypto) for projects, causes, or businesses, you now fall under the MSB regime in Canada. Note this is about platforms facilitating fundraising for others. (Raising money for your own company is not operating a crowdfunding service; but providing the infrastructure for others is.)

These are the core permitted activities under an MSB license. An MSB can choose to offer one or many of these services – all must be declared in the FINTRAC registration, but they don’t require separate licenses. For example, a fintech company might register to deal in both fiat (money transmission) and virtual currency at the same time. This flexibility is a benefit of the Canadian system (a “multipurpose license”), especially compared to some other jurisdictions where separate licenses might be needed for fiat and crypto.

However, the MSB license does not cover activities outside the above list. If an MSB also wants to engage in, say, consumer lending, securities brokerage, or taking deposits, those activities would require separate regulatory approvals not covered by MSB registration. For instance, taking deposits or issuing stored-value cards is not an MSB activity – to do that legally, one might need to become a bank or obtain a separate authorization. Another example: if the platform involves investment securities or raising funds in exchange for equity (investment crowdfunding), that triggers securities laws. The MSB license alone is not sufficient in such cases. FINTRAC explicitly notes that certain crypto-related business models (like facilitating investment in tokens that might be securities, or peer-to-peer lending involving crypto) could require additional registration with provincial securities regulators. In short, MSB registration is necessary for the defined services, but it may not be the only regulatory requirement depending on the business model.

It’s also worth noting that provincial regulations can overlay the MSB scope. For example, Québec requires any business offering currency exchange, funds transfer, or check cashing within Québec to hold a provincial MSB license from Revenu Québec (formerly the AMF), in addition to FINTRAC registration. We’ll cover this in Disadvantages, but it’s part of the overall scope consideration: complying with MSB licensing federally doesn’t exempt one from provincial rules.

MSB Canada License Factsheet

For a quick overview, the table below provides a factsheet of key information about the Canadian MSB license (FINTRAC registration):

AspectDetails
Regulator & Legal BasisFinancial Transactions and Reports Analysis Centre of Canada (FINTRAC) under the federal PCMLTFA (Proceeds of Crime (Money Laundering) and Terrorist Financing Act). FINTRAC is Canada’s financial intelligence unit and AML regulator, administering MSB registrations and compliance.
Type of LicenseRegistration as a Money Services Business (MSB) (for Canadian-based businesses) or Foreign MSB (for businesses with no physical presence in Canada). This is an anti-money laundering license/registration, not a full financial institution license. It permits specified money services (see “Permitted Activities” below) and imposes AML obligations.
Permitted ActivitiesForeign exchange dealing, funds remittance or transfer, issuing or cashing money orders/traveler’s cheques, dealing in virtual currency (crypto exchange or transfer), and crowdfunding platform services. MSB registrants can engage in any or all of these activities they have declared. Other financial activities (like securities trading, deposit-taking) are not covered by this license.
Who Must RegisterAny business (Canadian or foreign) “engaged in the business of” providing the above services to clients in Canada. This includes standalone MSB companies and fintech startups, as well as foreign online services with Canadian customers. Individuals or entities with certain criminal convictions are ineligible to register (e.g. money laundering, terrorism financing offenses).
Regulatory RequirementsAML Compliance Program: Must be in place from day one – including appointment of a Compliance Officer, written policies and procedures, risk assessment, training program, and bi-annual effectiveness review. KYC (Know-Your-Client) identity verification required for certain transactions (e.g. large transactions, suspicious circumstances). Reporting to FINTRAC: Mandatory reports for suspicious transactions, terrorist property, large cash transactions (≥ $10,000), large virtual currency transactions (≥ $10,000), and incoming/outgoing international electronic funds transfers (≥ $10,000). Record-Keeping: Detailed records of transactions, client identification, and compliance activities must be maintained.
Capital & BondingMinimum Capital: None – there is no fixed minimum capital requirement set by FINTRAC. (However, demonstrating a reasonable level of capital to support the business is advisable.) Security Bond or Deposit: Not required – unlike some jurisdictions, Canada does not mandate a surety bond or guarantee for MSBs.
Local PresenceCanadian Incorporation or Agent: Domestic MSBs usually incorporate a Canadian company (often federally or in a province like British Columbia) to register. Foreign MSBs must appoint a local agent in Canada for service. Physical Office: Not required – a registered office address in Canada is sufficient; no need for a brick-and-mortar branch. There is also no resident director requirement federally (and in provinces like BC, no local director is needed, facilitating foreign-owned setups).
Application ProcessTimeline: Approximately 1 to 4 months total, depending on preparation and FINTRAC’s processing speed. (Many applications complete in ~2 months if well-prepared.) Process: Incorporate company → prepare AML program and documentation → submit online application to FINTRAC → receive registration approval. FINTRAC does not charge any application fee. (See “Application Process” section for step-by-step details.)
CostsGovernment Fees: $0 for FINTRAC registration. Only standard corporate registration fees (provincial/federal incorporation fees, typically a few hundred dollars) and any professional advisory fees apply. Professional Services: Turnkey service providers quote around EUR 15,000–20,000 for full setup (incorporation, document prep, application handling), but DIY costs are much lower. Compliance Costs: Will include ongoing expenses for maintaining an AML program (compliance officer salary or outsourcing, training, possibly independent audits).
TaxationCorporate Tax: ~27% combined federal and provincial in many cases (Federal net rate 15% after general reduction, plus provincial tax e.g. 12% in British Columbia). Canadian-controlled small businesses may qualify for lower rates on initial income. Withholding Tax on Dividends: 25% on dividends paid to foreign shareholders, often reduced under tax treaties. GST (Goods & Services Tax): 5% federal sales tax, but most financial services (including money transfer, currency exchange, crypto transactions) are GST-exempt. There are no special taxes or levies specific to MSBs beyond normal business taxes.
Duration & RenewalValidity of Registration: 2 years. MSB registrations expire after two years and must be renewed prior to expiry to remain active. Renewal is done online, confirming or updating information. There is no fee for renewal. If not renewed, the MSB is no longer legally registered (status changes to “Expired” on FINTRAC’s registry).
Regulatory OversightFINTRAC has authority to monitor and examine MSBs for compliance. MSBs may be subject to periodic audits or reviews by FINTRAC. Non-compliance can lead to administrative monetary penalties (fines), public naming of the violator, suspension or revocation of the MSB registration in serious cases. Law enforcement may get involved if there are willful breaches (e.g. criminal charges for money laundering facilitation).

Benefits of the Canadian MSB License

Canada’s MSB license offers several advantages that make it attractive for fintech, crypto, and payment businesses. Below are key benefits, including comparisons to European (EU) and United States equivalents:

  • Accessible and Business-Friendly Regulation: Canada provides a beneficial business environment with a stable economy and strong rule of law. The process to register as an MSB is relatively straightforward and “easy” compared to many jurisdictions – there are no strict pre-approval requirements like capital or local staffing mandates. For example, no minimum capital is required (whereas an EU e-money institution license might require €350,000+ in capital and a lengthy vetting). No local directors or physical office are required either. This ease of entry means a well-prepared startup can become a licensed MSB in a matter of weeks, enabling faster time-to-market (“FAST” – a short period necessary for launch).
  • Multipurpose License – One Registration, Many Services: A Canadian MSB registration is quite flexible and broad. With a single license, a company can offer multiple services (fiat currency exchange, remittance, crypto trading, etc.) as long as they are all declared. This contrasts with some other jurisdictions: for instance, in some EU countries, one might need separate authorizations for fiat money services vs. crypto (or additional endorsements for each new activity). In Canada, MSB status covers all listed activities, making it a “multipurpose license” under one regulatory framework. A fintech can combine traditional money services and cryptocurrency services under the same regulatory umbrella in Canada, which is not always possible elsewhere without multiple licenses.
  • No Government License Fees and Lower Costs: FINTRAC does not charge any application or registration fee for MSBs. By comparison, in the United States, while FinCEN’s federal MSB registration is free, a company typically must apply for ~50 individual state money transmitter licenses each with fees (often $500-$5000 per state plus surety bonds) – obtaining full U.S. coverage can cost $2 million+ in fees and bonds and take years. Canada has one federal registration for the whole country at zero cost (provincial licenses exist only in certain provinces like Québec, but not most others). This is a major cost and complexity advantage. Compliance costs in Canada are also proportionate to the business size; there is no mandated large compliance bond or insurance requirement (some U.S. states require bonding up to $1M). Overall, the cost of entry in Canada is significantly lower than the U.S. multi-state regime or EU licensing in terms of fees and capital.
  • Faster Approval and Launch Timeline: Thanks to a streamlined process, getting an MSB registration is relatively quick. Industry experience suggests approvals often come in 1–3 months if documentation is complete, and indeed Canadian advisors tout the short period between registration and actual launch as a selling point. In contrast, EU payment institution licenses can take 6–12 months for approval with extensive back-and-forth, and U.S. state licenses can also drag on for many months each. Canada’s faster timeline means fintech companies can start operations and generating revenue sooner, which is a critical benefit for startups.
  • Reasonable Compliance Burden (No Overly Strict Requirements): While AML compliance is taken seriously, Canada’s MSB regime has some pragmatic thresholds. For example, no external audit is required unless the MSB’s revenues exceed CAD $1 million per year. Small MSBs are spared costly audits. There is no automatic internal audit requirement either. Reporting requirements focus on key risk areas (large transactions, suspicious activity) and are not as frequent or onerous as some other jurisdictions that might require regular regulatory filings beyond AML reports. In summary, “NO STRICT REPORTING REQUIREMENTS” in most cases, as one analysis put it – MSBs primarily just have to do the standard AML reports and keep records, without burdens like frequent financial returns or capital adequacy reports that a bank or an EU e-money institution would file.
  • Ability to Offer Both Fiat and Crypto Services: Canada is among the jurisdictions that explicitly regulate crypto exchanges as MSBs, which paradoxically is a benefit: it gives crypto businesses a clear legal pathway to operate. With one registration, a company can handle fiat money transfers and also deal in virtual currencies. Many countries still lack clear rules for crypto platforms or require separate licensing. In Canada, if you comply as an MSB, you can legally offer cryptocurrency exchange or transfer services alongside traditional services. (Do note, for certain crypto activities like running a crypto trading platform dealing in securities tokens, additional securities oversight may apply, but for pure exchange of Bitcoin, etc., MSB registration is the main requirement.) This integrated approach is attractive for crypto-fintech hybrids. It also means MSBs can adapt and add new services (e.g. a money remittance company adding crypto remittances) relatively easily by updating their registration.
  • Developed Financial Infrastructure and Market Access: Being a Canadian MSB gives you access to Canada’s well-developed financial infrastructure. Canada’s banking system is robust and highly regarded globally. MSBs registered in Canada operate in a currency (CAD) that is stable, in a country with strong ties to international markets. Canada’s close economic relationship with the United States is a benefit – Canadian MSBs can more easily partner with U.S. firms or align with U.S. payment systems compared to a business based elsewhere. Additionally, Canada has numerous tax treaties and a self-assessment tax system that can be advantageous for international investors. English (and French) are official languages, which makes it accessible. All these factors mean a Canadian MSB license can instill confidence in partners and pave the way for North American market integration.
  • Reputation and Trust: Canada is generally seen as a reputable, low-risk jurisdiction internationally. Having a Canadian MSB registration can lend credibility when dealing with partners or regulators elsewhere. It signals that the company is subject to a respectable AML regime. For example, obtaining European banking partners or U.S. correspondents may be easier for a Canadian-licensed MSB than for one based in a less regulated jurisdiction. Indeed, numerous successful fintech companies (OctopusPays, Jingle Pay, GenioPay, Bendix FX, Huobi, Veem, etc.) have chosen Canadian MSB registration as a base. As of September 2023, over 4,700 MSBs were registered in Canada, with 700+ new registrations in the prior year alone – demonstrating the popularity and acceptance of this license.
  • Tax Advantages for International Businesses: While Canadian corporate tax rates are moderate, foreign owners can often benefit from Canada’s wide network of tax treaties that reduce withholding taxes on dividends (often down from the standard 25%). Also, financial services being GST-exempt means MSBs don’t have to charge or pay 5% federal sales tax on their transaction fees, which effectively makes their services a bit cheaper compared to if tax applied. By comparison, in some EU countries financial services are VAT-exempt similarly, but in others certain crypto services were in grey area until recently; Canada’s clarity on GST exemption for payment services (including crypto transactions) is a benefit.

Disadvantages and Challenges

While the Canadian MSB license has many advantages, there are also some drawbacks and challenges to consider:

  • Not a Full Financial License (Limited Scope): The MSB registration is not equivalent to a banking or securities license. Its scope is limited to the money services defined by FINTRAC. This means an MSB cannot engage in activities like taking customer deposits, lending, investment advisory, or trading securities – at least not without obtaining additional licenses from the appropriate regulators. For example, if a Canadian MSB wanted to offer stored-value accounts or issue payment cards that hold client funds beyond facilitating transfers, it may step into “deposit-taking” territory, which is not allowed for MSBs. Similarly, facilitating investment in securities or operating an investment crowdfunding platform would require securities regulatory approval in addition to MSB status. In contrast, an EU Electronic Money Institution (EMI) license or a U.S. bank license would allow holding customer funds or broader financial services. Therefore, the Canadian MSB is somewhat limited – it’s great for payments and crypto exchange, but if your business model goes beyond that, you’ll hit a regulatory ceiling.
  • Perception and Banking Access Issues: A significant challenge for MSBs in Canada (as in many countries) is access to banking services. Banks often view MSBs – especially those dealing in high-risk areas like remittances or crypto – as higher-risk clients. Canadian banks, under regulatory pressure, have engaged in “de-risking” whereby they avoid providing accounts to MSBs or impose heavy due diligence. As a result, a newly registered MSB might struggle to open a corporate bank account in Canada. Many MSBs find they must approach multiple banks and often end up using second-tier institutions or credit unions to obtain basic banking. This is a well-known issue: even if you’re fully compliant, you “will always be at risk of bank rejection” simply due to the nature of the MSB business. Startups should be prepared for this and may need to demonstrate an especially strong compliance program to convince banks. By comparison, an EU-licensed EMI or Payment Institution might similarly face caution from banks, but in the U.S., a money transmitter often faces even greater hurdles (many U.S. MSBs resort to banking with a few friendly institutions). It’s a global problem, but prospective Canadian MSBs should not assume that having the FINTRAC license guarantees easy banking relationships.
  • Ongoing Compliance Burden: While we noted that Canada’s requirements are not overly strict in structure, they are still significant. An MSB must continuously maintain a robust AML compliance program. This includes costs for compliance officers, staff training, systems for transaction monitoring, and regular independent audits (at least every two years). For a small startup, dedicating resources to these areas can be challenging. FINTRAC has stepped up enforcement in recent years, issuing fines to MSBs that fail to report or keep records properly. Non-compliance can result in public penalties (which can harm reputation) or even criminal charges if willful blindness is found. So, the license comes with a heavy compliance responsibility – something that might be considered a disadvantage relative to an unlicensed scenario (though being unlicensed is not a real option if you want to operate legally). In short, an MSB must budget time and money for compliance continuously, which can be burdensome for small operations.
  • Renewal and Maintenance: The MSB registration is not one-and-done; it expires every two years if not renewed. The renewal itself is not difficult (no fee, just updating info), but it’s an administrative task that cannot be missed. If an MSB fails to renew, it will lose its registered status (FINTRAC lists it as “Expired”) and must cease activities until re-registered. This renewal cycle is more frequent than some other licenses – for instance, FinCEN MSB registration in the U.S. also requires biannual renewal, but many other financial licenses (like a banking license) don’t expire so regularly. It’s a minor disadvantage, but forgetting a renewal could have serious consequences. Additionally, MSBs are required to promptly update FINTRAC whenever certain business details change (ownership changes, new products, address changes, etc.), which adds to ongoing admin work.
  • Provincial Licensing Requirements: Canada has a federal system, and while the FINTRAC registration covers AML nationwide, some provinces impose additional licensing on MSBs for consumer protection/crime prevention reasons. The prime example is Québec, which requires any MSB operating in the province (even if federally registered) to obtain a Money-Services Businesses license from Revenu Québec (formerly overseen by the Autorité des marchés financiers). Québec’s regime involves its own application, background checks, and fees. If an MSB will have a physical presence or customers in Québec, this is effectively an extra hurdle. Other provinces have been examining similar measures: British Columbia has signaled intentions to introduce a provincial MSB licensing scheme as well. This patchwork means a Canadian MSB could face additional compliance layers depending on where it operates. This is somewhat analogous to the U.S. state-by-state licenses (though on a much smaller scale). It reduces the simplicity advantage of the Canadian system slightly, at least for those regions. Companies need to research provincial rules to avoid penalties at that level.
  • Limited Passporting/Recognition Abroad: A Canadian MSB license is only valid for operations in Canada. Unlike an EU EMI license which can “passport” services across all EU member states, the MSB registration does not grant automatic rights to operate in other countries’ markets. If a Canadian MSB wants to actively expand to, say, the U.S. or Europe, it will need to comply with those jurisdictions’ licensing requirements separately (e.g. obtain state licenses in the U.S., or register as a crypto-asset service provider in Europe, etc.). In other words, the Canadian MSB license is great for operating in Canada and as a mark of AML credibility, but it doesn’t reduce the need to get licensed elsewhere. Some foreign regulators might still view an MSB as a less regulated entity compared to a bank or EMI. Thus, for globally ambitious companies, the MSB license is only one piece of the puzzle.
  • Potential Need for Additional Oversight (RPAA for PSPs): A recent development is the Retail Payment Activities Act (RPAA) in Canada (discussed more under legislative updates). Many MSBs that provide payment services (like money transfers, payment processing) will also have to register with the Bank of Canada under this new regime for retail payment providers. That means additional compliance requirements (operational risk, safeguarding, etc.) beyond AML. While not a disadvantage of the MSB license per se, it means the regulatory burden on MSBs engaged in payments is increasing. An MSB might soon need to deal with two regulators – FINTRAC for AML and Bank of Canada for operational standards – which is more complex than before. This can be seen as a disadvantage in that the relatively light-touch environment is shifting to more oversight.
  • High Competition in Fintech Space: Given the ease of obtaining an MSB registration, Canada has many registered MSBs (thousands, as noted). This means competition can be intense in certain niches (e.g. many crypto ATMs, many small remittance startups). The value of the license in terms of market exclusivity is low – anyone can get it if they qualify. Unlike, say, a banking license which is hard to get and hence gives incumbents a moat, an MSB license is not a significant barrier. Startups still have to differentiate on product, pricing, and technology, not on having the license. This is more a business consideration than a regulatory one, but it’s worth noting that the low barrier to entry can be a double-edged sword: you’ll have many competitors who also quickly got licensed.

Types of MSB Licenses and Service Categories

In the context of Canadian regulation, there aren’t multiple classes of MSB licenses with differing levels of authority – instead, the MSB registration is a single license that can encompass various service categories. However, we can distinguish between two types of registrants and the service scopes they may choose:

  • Canadian MSB vs. Foreign MSB: FINTRAC differentiates based on the location of the business. A Canadian MSB is one that has a place of business in Canada (this could mean it’s incorporated in Canada or has a physical location, branch, or agents here). A Foreign MSB is one with no business presence in Canada, but which directs services to Canada (for example, an overseas company serving Canadian clients online). Both types have to register and fulfill the same AML obligations. The main difference is procedural: foreign MSBs must appoint a local agent in Canada and meet an extra condition of “directing services” at Canada when registering. FINTRAC’s registration portal will ask if you’re registering as an MSB or FMSB. The license granted is essentially the same, but FINTRAC’s public registry will label a foreign MSB as such. In effect, this distinction allows foreign companies to legally include Canadian customers by coming under Canadian oversight. (If they fail to register, they’d be considered non-compliant and subject to enforcement if detected).
  • Service Categories (Scope of Services): When applying for the MSB license, an applicant must specify which services (among the five main categories discussed in Scope of Permitted Activities) they intend to offer. These are:
    • Currency exchange services
    • Funds remittance or transfer services
    • Money orders/traveler’s cheques issuance/redemption
    • Dealing in virtual currency (crypto exchange/transfer)
    • Crowdfunding platform services
  • An MSB can register for any combination of these. There are no separate “sub-licenses” for each category; it is one registration listing multiple activities. For instance, a business could register as an MSB that will conduct foreign exchange, remittances, and crypto dealing all together. FINTRAC will list all approved service types on the MSB’s public profile. If later the MSB wants to add a new service type, it must update its registration. Each category has its specific compliance considerations (e.g. if you deal in virtual currency, you’ll have to also do Large Virtual Currency Transaction Reports, etc.), but from a licensing perspective, it’s a unified license.
  • Provincial Licensing (Separate from FINTRAC): It’s worth mentioning again that Québec’s Money-Services Businesses license is essentially a separate type of license outside the FINTRAC system. That license has its own categories (which overlap with the federal ones: currency exchange, funds transfer, issuance of cheques, the operation of ATMs, etc.). If operating in Québec, one must hold both the federal MSB registration and the provincial MSB license. This is not a “type” of MSB license in the federal sense, but an additional licensing regime. Similarly, if other provinces like BC introduce MSB licenses, those would be separate credentials. They are beyond the scope of FINTRAC but important for completeness: a business might end up needing multiple licenses (federal MSB + provincial MSB) to fully comply.

In summary, Canada’s MSB license is essentially one-size-fits-all at the federal level, with customization by selecting service scopes and whether you are domestic or foreign. You don’t get a fundamentally different license for different activities – it’s the same certificate of registration – but the permitted activities depend on what you applied for. This simplicity is beneficial; unlike, say, the U.S. where a money transmitter license versus a currency exchanger might be slightly different in some states, Canada uses the single MSB concept to cover all. As long as you list the activities, your single MSB registration is valid for them.

For clarity, here is a summary of MSB service scope options under the Canadian license (as chosen during registration):

  • Foreign Exchange Dealing
  • Money Transfer/Remittance
  • Money Orders/Traveler’s Cheques (Issuance or Redemption)
  • Dealing in Virtual Currencies
  • Crowdfunding Platform Services

Each of these corresponds to the legal definitions in the PCMLTFA regulations. When FINTRAC issues the MSB registration, it will explicitly include the services the business is authorized for (viewable in the public MSB registry lookup). There’s no tiered licensing (like primary vs. limited license); all MSBs meet the same criteria regardless of how many services they do. Therefore, when planning your MSB business, you should decide which of these services you will offer and ensure they are included in your application. If you later expand into a new category, update the registration accordingly to stay compliant.

Requirements for Obtaining the License

Obtaining a Canadian MSB license (FINTRAC registration) involves meeting certain eligibility criteria and preparing the required documentation. Unlike many financial licenses, the pre-approval requirements are relatively straightforward, but they must be taken seriously to ensure a smooth application. Here’s what is generally required to successfully register as an MSB in Canada:

  • A Canadian Company or Legal Presence: While not strictly mandatory to incorporate in Canada (a foreign entity can register as an FMSB), in practice most applicants establish a Canadian corporation to operate the MSB. Incorporating federally or in a province like British Columbia is common. (BC is often preferred by foreign founders because it does not require any Canadian-resident directors, making incorporation easier for non-Canadians.) You will need to provide your business’s legal name, address, formation documents, etc., in the application. If you’re a sole proprietor, you’ll use your personal name and details instead.
  • Fit and Proper Persons (Good Character): All owners (beneficial owners with 20% or more ownership), directors, and senior managers of the business must be in good standing. This means no serious criminal history and a good reputation. FINTRAC will ask for details on the individuals in control. People with criminal convictions for offenses like fraud, money laundering, terrorist activity, drug trafficking, etc., are ineligible to register an MSB. You will be required to attest to the criminal record status and possibly provide criminal background checks if requested. In short, the principals must have a clean record. Additionally, you need to be transparent about the ownership structure – FINTRAC wants to know who the beneficial owners are (the actual individuals ultimately owning the company) to vet their eligibility.
  • Identification Documents and Personal Information: As part of the application (or prior corporate setup), you should gather standard KYC documents for each key individual (owners, directors, the compliance officer). This typically includes a valid passport or government photo ID and proof of residential address for each person. Often a recent utility bill or bank statement is used for address verification. Curriculum vitae (CVs) or resumes are also often provided to demonstrate the experience of the team (FINTRAC’s form may not strictly require CVs, but it is good practice to have them, especially to show the appointed Compliance Officer has relevant experience). If using a service provider or consultant to help, they may compile these documents for submission or for their due diligence.
  • Appoint an AML Compliance Officer: Every MSB must designate a Compliance Officer who will be responsible for the implementation of the anti-money laundering program. This person should ideally have compliance or financial industry experience, because FINTRAC may informally assess whether the person appears capable of carrying out the role. The compliance officer can be an internal staff member or an external compliance professional. Importantly, there is no requirement that the Compliance Officer be a Canadian resident – they just need to be officially appointed and have authority over the program. You will need to provide this individual’s details in the application.
  • Prepare an AML Compliance Program (Policies & Risk Assessment): Before applying, an MSB should have its anti-money laundering (AML) policies and procedures drafted. FINTRAC doesn’t require you to submit the full policy manual with the initial application, but they can ask for it, and you will certainly need it ready by the time you start operations. This includes:
    • Written AML/CFT policies and procedures tailored to your business (how you will meet client identification requirements, how you will keep records, how you will report STRs/CTRs, etc.).
    • A documented Risk Assessment of your business’s exposure to money laundering/terrorist financing risks and how you mitigate them.
    • A Compliance training plan for staff.
    • An AML compliance effectiveness review plan (how you will do the mandatory two-year independent review).
  • Many MSB applicants hire consultants or legal advisors to help prepare these documents. In fact, “Drafting of documents (business plan and AML/CFT policies)” is often a stage in the project, taking a few weeks. While not submitted upfront, being able to show FINTRAC that you have a solid compliance program is crucial – sometimes during the vetting, FINTRAC officers will ask questions about your program or even request to see parts of it.
  • Business Plan and Description of Services: You should be ready to describe your business model in detail: what services you will offer, to what target market, through what channels (online, in person), which geographic areas, and what your anticipated transaction volumes are. FINTRAC’s application may ask for a general description. The user’s uploaded file indicates that for MSB registration, a description of the business model and the company’s website are required. Indeed, providing a concise business plan (covering how you will operate without facilitating illicit activity) is recommended. If your MSB involves novel elements (like a new fintech app), be prepared to explain it clearly to the regulators. A website is also expected – FINTRAC often checks the applicant’s website to see what they are advertising. Ensure your website is consistent with your application (e.g. it doesn’t promise services you didn’t mention to FINTRAC).
  • Financial Standing and Funding: Although there is no minimum capital, you may need to demonstrate that you have the financial means to carry on the business. Sometimes banks (when opening an account) ask for proof of funds of shareholders to ensure legitimate sources. While FINTRAC might not demand bank statements during registration, they do want assurance that owners can fund the business legitimately. Shareholders should be ready to prove source of funds for their investment if asked.
  • Infrastructure and Platform Ready: By the time of launch, you should have your operational infrastructure (e.g. your transaction processing system, customer onboarding/KYC system) in place, but for the registration application itself, you mainly need to outline it, not show it. FINTRAC doesn’t do a tech audit; however, if questioned, you should be able to explain how you will implement controls (for instance, what system will you use to record transactions and flag suspicious patterns, how you will verify customer ID, etc.). It’s more of a readiness requirement than a formal one.
  • Required Forms and Submission: The actual registration application is done via forms on the FINTRAC website (MSB Registration system). You will fill out:
    • Business identification details (name, address, incorporation number, etc.).
    • Owner and director information (names, addresses, birthdates, titles).
    • Compliance officer information.
    • Services to be offered (checklist of MSB activities).
    • Projected start date and possibly expected annual volumes.
    • Agent locations or other trading names if applicable.
  • After submission, FINTRAC might come back with clarification requests if anything is unclear or if additional info is needed (for example, if they suspect you need to register a service you didn’t select, or want proof of something). Being responsive and thorough in replying will speed up approval.
  • Additional Documents: According to the user’s file, for the project setup the following were expected: copies of passports, proof of address, CVs, etc., for each UBO/director; plus the business model description and website ready. Also, if a corporate bank account is to be opened concurrently, banks will require these documents. While FINTRAC itself may not collect all these documents at registration time, it’s prudent to have them ready.

In essence, the requirements boil down to: having the right people (honest and qualified) in charge, having a company vehicle to operate through, and having a solid plan for compliance. Because FINTRAC doesn’t impose financial prerequisites, the emphasis is truly on compliance readiness and transparency of ownership. Most applications that fail or are delayed do so because the applicant didn’t disclose something important (like a criminal past) or didn’t convince FINTRAC they understand their obligations. As long as you prepare all needed documentation and information upfront, the application process is quite manageable.

A checklist of key items to prepare for an MSB application might look like this:

  • Canadian company incorporation documents (or foreign company info if applying as FMSB)
  • Government IDs and proof of address for owners, directors, compliance officer
  • Résumés of principals (especially Compliance Officer)
  • Completed draft of AML Policies & Procedures manual
  • Business plan and service description (including website ready)
  • Appointment letter or internal memo naming the Compliance Officer
  • (For foreign MSB) Agreement with a Canadian agent for service (if required)
  • FINTRAC account setup for online application submission

Costs and Taxation

One of the attractive aspects of the Canadian MSB license is the relatively low upfront cost from a regulatory fee standpoint. However, there are still costs involved in setting up and running an MSB. Additionally, businesses must consider the Canadian tax environment. Let’s break down the costs and the taxation framework for MSBs:

Costs of Obtaining and Operating an MSB

  • Regulatory Fees: FINTRAC does not charge any application or registration fee for MSBs. The registration process itself is free. This is a big contrast to some jurisdictions where hefty license application fees are the norm. For example, in the U.S., each state license has an application fee, but in Canada, whether you’re registering 1 service or 5 services, there’s no fee to FINTRAC.
  • Incorporation and Corporate Setup: If you incorporate a company in Canada, there will be some costs for that. Federal incorporation costs roughly ~CAD $200-$300 in government fees, and provincial incorporation varies (Ontario is about $360, British Columbia about $350, etc.). Often, companies use service providers or lawyers to incorporate, which adds professional fees. According to the user’s data, a service package for Canadian company registration (including name search, registered office for 1 year, government fees, tax number, etc.) might run around EUR 3,570 (approximately CAD $5,000), if you pay a law firm to handle it. Doing it yourself is cheaper (just the government fees plus maybe a small name search fee). So, one cost to budget is a few hundred dollars for incorporation and maybe a few hundred per year for a registered address if you don’t have your own office (many MSBs use virtual office providers for a mailing address).
  • Compliance Program Development: Drafting an AML compliance program might require expert help if the team lacks experience. Firms (like the one whose data we have) charge for preparing business plans and AML/CFT policies – in one example, this was quoted as part of a package (with a portion maybe around EUR 3,000 for documentation). If you have compliance expertise in-house, you might do this at low cost, but many startups spend a few thousand dollars on consulting or template policies to get started.
  • Professional Advisory Fees: Many MSBs engage consultants or law firms to assist with the entire application process. This can include incorporation, policy drafting, preparing application forms, and liaising with FINTRAC. The user’s file suggests a “turnkey project cost” for an MSB setup of about EUR 19,430 (which included company registration, document prep, application submission, and even opening a bank account). This figure (roughly CAD $28,000) is an example of a full-service package. Not all MSBs will spend that much – it’s possible to do it for far less if done in-house – but it gives an idea of costs if outsourcing most tasks. Some legal firms might charge in the $10k-$20k CAD range for end-to-end assistance. It’s important to note this is not a government cost but a professional service cost.
  • MSB Registration Maintenance: After initial registration, there are minor costs like renewing your registration every 2 years (no fee, but possibly you might have a consultant help for a small fee), and updating any changes. FINTRAC itself doesn’t charge for updates or renewals. So regulatory maintenance cost in fees is nil, but the effort is internal.
  • Provincial License Fees: If you need a provincial MSB license (e.g. Québec), there will be fees for that. For instance, Québec’s license has an application fee (approximately CAD $1,500) plus an annual fee that scales with volume of business. Since that’s outside federal scope, just be aware it’s a separate cost if applicable.
  • Compliance Operations: Ongoing compliance is likely the largest cost center for an MSB after launch. This includes:
    • Personnel: A Compliance Officer’s salary (if you hire a full-time one). Depending on experience, that could be $60k-$100k CAD/year or more. Some startups might have the CEO or another officer double-hat as Compliance initially to save cost (permitted, as long as they effectively do the job).
    • Training: You need to train staff regularly; this might involve courses or online training modules (a few hundred dollars per employee per year perhaps).
    • Systems: If you deploy software for transaction monitoring, sanctions screening, etc., that can range from inexpensive (for basic tools or small volumes) to significant (thousands per month for robust systems). There are now many RegTech solutions at various price points.
    • Independent Reviews: Every two years, you must have an AML effectiveness review done by an internal audit or external consultant. Many MSBs hire an external auditor for this; cost might be anywhere from $3k to $10k+ depending on complexity.
    • Reporting and Recordkeeping: While not a direct “fee”, consider the workload – someone needs to prepare suspicious transaction reports, large transaction reports, etc. If volume is high, this might necessitate more compliance staff or outsourcing.
  • Banking and Bonding: While no regulatory bond is needed, some MSBs voluntarily hold a surety bond or extra insurance to demonstrate stability (especially when dealing with partners). Also, banks may require a certain deposit to be maintained. For example, an MSB might need to keep a minimum balance with a bank or pay slightly higher fees for wire transfers, etc. These aren’t licensing costs, but costs of doing business as an MSB (which tends to have higher banking fees). Some payment processors might ask for a reserve or security if you partner with them.
  • Technology and Security: If you’re launching an online service or crypto service, there’s cost in building or licensing the platform, cybersecurity measures, etc. These are business costs, not license fees, but worth noting that a compliant operation might need good IT infrastructure (and possibly an audit of IT if required by partners).

Taxation for MSBs

MSB companies in Canada are subject to the same tax regime as other Canadian businesses. Key points on taxation:

  • Corporate Income Tax: Canada’s corporate tax is applied at both the federal and provincial levels. The federal base rate is 38%, but there is a general reduction and abatement for income earned in provinces, which brings the net federal rate down to 15% on active business income for most corporations (this is the general rate for large corporations). Small Canadian-controlled private corporations (CCPCs) have an even lower federal rate (9% on their first $500k of active income, due to the small business deduction, though if the MSB is foreign-owned it wouldn’t get that small business rate). Then provinces add their corporate tax: for example, British Columbia’s provincial corporate tax is 12%, Ontario’s is 11.5%, etc. So a typical combined rate for an MSB that doesn’t qualify for small-business rate would be around 27% in BC, ~26.5% in Ontario, etc. If the MSB qualifies as a small CCPC, combined rates would be lower (~9% fed + ~2-4% prov). The user’s data specifically notes: after federal abatement and general reduction, net federal is 15%, and in BC add 12%, making 27%. That aligns with known rates.
  • Goods and Services Tax (GST): The GST is Canada’s value-added tax (federal level 5%). Most financial services are exempt from GST, meaning MSBs do not charge GST on the fees they take for their services, and conversely cannot claim input GST credits on related purchases. The data confirms: “financial services (involving payment instruments, including virtual) are exempt from GST”. This is favorable to consumers of MSB services (no sales tax added on a $20 remittance fee, for example). For the MSB, it means you won’t remit GST on your revenue. However, note that because of exemption, any GST you pay on expenses (like consulting fees, etc.) becomes a cost (you can’t rebate it). But typically, this is not too large a burden. Provincial sales taxes may also exempt financial services or not apply to services, depending on the province.
  • Dividend Withholding Tax: If the MSB company distributes profits as dividends to non-resident shareholders (e.g. if the MSB is owned by a foreign parent or individual abroad), Canadian law imposes a 25% withholding tax on dividends paid to non-residents. However, Canada has tax treaties with many countries that reduce this rate, often to 5%, 10%, or 15% depending on the treaty and ownership percentage. For example, a dividend to a U.S. parent company might be just 5% WHT if the U.S. parent owns over 10% of the Canadian company, due to the tax treaty. So foreign owners will want to structure ownership to take advantage of treaties. If the MSB owners are Canadian residents, then dividends are taxed under normal Canadian personal tax rules (with a dividend tax credit mechanism for integration).
  • Personal Income Tax: Not directly a company issue, but if you are an owner-operator drawing salary or dividends, consider Canadian personal tax rates (which are progressive and can be high at top brackets ~50%). But that’s general to doing business in Canada.
  • Provincial Taxes: In addition to provincial corporate tax mentioned, note that some provinces have capital taxes or franchise taxes on corporations (most have eliminated for general corporations, but some have small fixed fees or in Quebec, there’s a compensation tax for financial institutions – however, MSBs are not considered financial institutions for those purposes typically, since those target banks, insurance companies). Generally, an MSB as a regular corporation doesn’t face special provincial levies beyond the income tax.
  • Payroll taxes: If you hire employees, you’ll deal with payroll deductions, employment insurance, Canada Pension Plan contributions, etc. Standard business obligations.
  • Specific MSB Levies: Unlike some countries that have special levies on money transmitters or a “money services business fee”, Canada doesn’t impose any extra tax or levy on MSBs at the federal level. (For example, some U.S. states charge an annual assessment fee to money transmitters; Canada does not.) The cost to maintain the license is not revenue-based. The only thing to watch is if you’re in a province like Quebec, there might be an annual license fee based on volume (Quebec charges an annual fee tiered by the total amount of transactions).
  • Example – Tax Calculation: Suppose an MSB has $1,000,000 CAD in pre-tax profit. If it’s not a small CCPC, it would pay ~15% federal = $150k, plus say 11-12% provincial (let’s average at 11.5 for Ontario) = $115k, total ~$265k, leaving ~$735k after tax. If it then pays a dividend to a U.S. corporate parent, it might withhold 5% ($36.75k) if treaty allows, meaning $698k goes to the parent after all taxes. These are rough figures but illustrate how the pieces come together.
  • Tax Treaties and International Considerations: Canada’s broad treaty network can often reduce double-taxation. For example, the U.S. and Canada treaty reduces many cross-border payment taxes. If the MSB is part of an international group, profits can often be upstreamed efficiently.
  • Transfer Pricing: If the MSB is doing business with foreign affiliates (maybe a parent company providing services, etc.), Canadian tax authorities will expect arm’s length transfer pricing. This is beyond the scope here but just a note for larger structures.

In short, Canada’s tax system for an MSB is standard – corporate income taxed at ~26-27% (if large) or lower if small, and financial services are GST exempt which generally is favorable. There are no surprise taxes specifically for being an MSB. From a global perspective, Canada’s corporate tax rate is moderate (higher than some low-tax jurisdictions, but lower than the U.S. used to be pre-2018). Many fintech startups accept this as the cost of operating in a reputable jurisdiction with good infrastructure. And if the MSB is owned by foreigners, planning for treaty benefits can make profit repatriation tax-efficient (e.g. often a 5-10% effective tax on dividends out, as noted).

Regulatory Note: Although not a tax, one should consider if any fees to regulators exist: FINTRAC is funded by government, so it doesn’t charge fees. The new Bank of Canada RPAA regime will have some fee for registration and possibly an annual fee (to be determined by regulations). This could introduce a small cost in the future (the Bank of Canada has indicated there will be a one-time registration fee for PSPs under RPAA, likely modest). But as of now, nothing significant is in force on that front.

Application Process (Step-by-Step)

Obtaining the MSB license involves a series of steps from preliminary setup to final approval. Below is a step-by-step breakdown of the application process, along with typical timelines for each step:

StepDescriptionEstimated Timeline
1.Company Incorporation in Canada: Establish a Canadian business entity to operate the MSB. Many choose to incorporate in British Columbia, as it has no resident director requirement (facilitating 100% foreign-owned setups). This step includes choosing a company name, filing incorporation documents, obtaining a corporate number, and setting up a registered office address (which can be a virtual office).Approximately 3 weeks (including name approval and document filing). In some cases, incorporation can be done in a few days if expedited, but allow extra time for any necessary arrangements (e.g. shipping corporate documents, etc.).
2.Prepare Key Documentation: Draft all required documents and forms for the MSB registration. This involves developing the Business Plan (detailing your services, target market, operations), and crafting the AML/CFT Compliance Program documents (comprehensive policies, procedures, risk assessment, etc.). If not already done, designate your Compliance Officer and gather personal/background documents for all principals (IDs, proofs of address, CVs). Essentially, get all paperwork in order so you can confidently complete the application and answer FINTRAC’s questions.Approximately 2–4 weeks for preparation. (About 3 weeks is common when using advisors. This can overlap with Step 1; e.g., while waiting for incorporation, you can work on documents.)
3.Submit MSB Application to FINTRAC: Complete the online registration forms on FINTRAC’s MSB Portal. Provide details of the company, owners/directors, Compliance Officer, and select the MSB services you will offer. Include descriptions of your business model as requested. Once submitted, FINTRAC will review. During this phase, expect communication with FINTRAC: they may send clarification requests via email for additional information or documents. Be responsive and thorough in replies. Successful resolution of any follow-up questions leads to approval in principle and then official registration.Approximately 4–6 weeks for FINTRAC to process and approve. (Often around 5 weeks is cited as the application processing time once documents are ready. This can vary: simple cases maybe quicker, complex cases or back-and-forth can take a couple of months.)
4.Open Operational Bank Account: With the MSB registration (in-principle or finalized) in hand, the business will need to open a corporate bank account to actually start transacting. Many MSBs open accounts in Canada for handling customer funds, but as noted, this can be challenging; sometimes accounts in the EU or other jurisdictions are used initially. This step involves approaching banks, undergoing their compliance due diligence, and getting at least an operating account (and a safeguarding account if required for client fund segregation, though not legally mandated, it’s advisable). Bank onboarding can run in parallel to the licensing process or right after.Approximately 4–8 weeks (or longer) to secure a bank account. The timeline varies widely by bank – some fintech-friendly institutions might onboard an MSB in about 1 month, while major banks can take several months or even decline. Starting this process early (even as Step 3 is underway) can save time.

To smooth the process:

  • Ensure all forms are complete and truthful (misstatements can lead to denial or delays).
  • Line up multiple banking options in case some institutions turn you down (as mentioned in Disadvantages, de-risking is common, so cast a wide net among banks and payment institutions).

After these steps, once the MSB is registered and you have banking in place, you’re ready to launch operations (subject to any other requirements like setting up your transaction platform, etc.). FINTRAC will issue a confirmation of registration and the MSB will appear on FINTRAC’s public MSB Registry as “Registered”. The registration is typically valid for 2 years, after which you will follow a simpler process to renew (updating any info changes).

Ongoing Compliance Obligations

Once you have obtained the MSB license, the work is far from over – in fact, it’s just beginning. Maintaining compliance with all regulatory requirements is an ongoing, daily responsibility for an MSB. FINTRAC and other authorities expect MSBs to continuously adhere to anti-money laundering (AML) and counter-terrorist financing (CTF) obligations, as well as to keep their registration information current. Here are the key ongoing compliance requirements for a Canadian MSB:

  • Implement and Maintain an Effective Compliance Program: Every MSB must have a robust Compliance Program in place. The elements of this program include:
    • Written Policies and Procedures: These should cover how the MSB complies with each aspect of the law – customer identification, record-keeping, reporting, dealing with high-risk customers, etc. These documents must be kept up to date as regulations or the business evolve.
    • Compliance Officer: The designated Compliance Officer must continue to oversee day-to-day compliance. If that person changes, FINTRAC should be notified by updating the MSB registration info. The compliance officer should have the authority to enforce policies and report to senior management or the board.
    • Risk Assessment: The MSB should have an ongoing risk assessment process. This means periodically evaluating the risk level of your products, services, clients, and geographic areas of operation. For instance, if you start operating in a new country corridor or launch a new product, reassess its ML/TF risk.
    • Training Program: All relevant staff (including agents) must be trained on AML/CTF obligations. Training should be continuous (at least annually updated) and cover how to detect and report suspicious transactions, among other things. Records of training sessions should be kept (dates, attendees, content).
    • Two-Year Effectiveness Review: A review of the compliance program’s effectiveness must be conducted at least every two years. This can be done by an internal auditor or external consultant. The review tests whether your policies are being followed and are adequate. You must document the findings and any corrective actions. FINTRAC will ask about this in examinations – they want to see you have done your biennial review and addressed any issues found.
  • Know Your Client (KYC) and Identification: MSBs are required to verify the identity of clients in certain circumstances. Generally, you must verify ID for:
    • Any cash transaction of CAD $10,000 or more (and certain multiple transactions totaling $10k in 24 hours, per the 24-hour rule).
    • Any virtual currency transaction of $10,000 or more.
    • When sending or receiving an electronic funds transfer of $1,000 or more internationally.
    • When there are indications of suspicious activity (even for smaller amounts, one should identify the client if a suspicious transaction report is being considered).
    • When establishing a business relationship (the second time you have to ID a client, it becomes a “business relationship” that triggers additional ongoing monitoring duties).
  • KYC involves obtaining reliable government-issued photo ID or using FINTRAC-approved dual-process methods to confirm the person’s identity. For entities (companies), it involves obtaining registration details and identifying beneficial owners (those with ≥25% ownership). Beneficial Ownership must be determined and documented for corporate clients.
  • Ongoing Monitoring: If you have repeat customers or account-based relationships, you must conduct ongoing monitoring of their transactions and behavior. The goal is to detect anything inconsistent with the client’s profile that might indicate suspicious activity. This is required when you have a “business relationship” (as defined above). Practically, an MSB should have systems or processes to review transactions over time for anomalies. For high-risk clients, enhanced monitoring is expected.
  • Transaction Record Keeping: MSBs must keep detailed records of various transactions and activities:
    • Large cash transaction records for cash amounts of $10,000+ (including details of the client, transaction, etc.).
    • Large virtual currency transaction records for crypto transactions $10,000+.
    • Electronic funds transfer records for transfers of $1,000+ outside Canada (or incoming from outside).
    • Receipt of funds records if you receive $3,000 or more for remittance to a beneficiary (this captures many remittances).
    • Customer correspondence and suspicious activity records if applicable.
    • Account records if you maintain any accounts for clients (less common for MSBs, but if you have a stored value facility, etc.).
  • These records generally must be kept for at least 5 years. They should be readily accessible in case FINTRAC or law enforcement requests them.
  • Mandatory Regulatory Reporting: This is a critical ongoing duty. MSBs have to file several types of reports to FINTRAC:
    • Suspicious Transaction Reports (STRs): If you have reasonable grounds to suspect that a transaction (or attempted transaction) is related to money laundering or terrorist financing, you must submit an STR to FINTRAC within 30 days of the suspicion being formed. There is no monetary threshold for STRs – it’s based on suspicion, not amount.
    • Terrorist Property Reports (TPRs): If you know that you have property in your possession or control that belongs to a terrorist or terrorist group (listed persons) or you suspect it, you must report it without delay. (This ties into sanctions; effectively if you freeze assets due to a sanctions hit, you report that.)
    • Large Cash Transaction Reports (LCTRs): For any receipt of cash of CAD $10,000 or more (in a single transaction or multiple smaller ones totaling $10k in one day from the same client), you must file an LCTR to FINTRAC within 15 days.
    • Large Virtual Currency Transaction Reports (LVCTRs): Similarly, as of June 2021, if you receive an amount of cryptocurrency valued at $10,000 or more (in one or related transactions in a 24-hour period) from a client, you must report it to FINTRAC. This mirrors the cash report requirement.
    • Electronic Funds Transfer Reports (EFTRs): If you initiate or receive an international EFT of $10,000 or more (in one or combined transactions in 24h) on behalf of a client, you must report it to FINTRAC. (Domestic transfers don’t trigger this, only those involving cross-border.)
    • 24-hour Rule: If multiple transactions by or for the same person total $10,000+ in 24 hours, they are treated as a single transaction for reporting. MSBs must have procedures to detect such situations (aggregation).
  • These reports have strict deadlines and formats. The STR is particularly crucial – it’s often the most substantive. FINTRAC has guidance on indicators and expects MSBs to be diligent in reporting suspicious activity. Failure to report when required is one of the most common grounds for penalties.
  • Sanctions Screening and Reporting: Canada implements UN sanctions and its own sanctions laws. MSBs must take reasonable measures to determine if any client is a listed terrorist or sanctioned individual. If you find a match (property of a listed person), as mentioned, you must file a report (often referred to as a Terrorist Property Report) and notify regulators. As of 2022, FINTRAC also expects reporting of attempted sanctions evasion. Practically, MSBs should screen their customer names against sanction lists (e.g. the OSFI list for terrorist names, UN lists, etc.) and possibly screen transactions too.
  • Maintain Up-to-date Registration Info: You are required to update your FINTRAC MSB registration within 30 days of certain changes. Changes like a new business address, new ownership, new directors, change in compliance officer, adding a new MSB activity, etc., should be reported via the FINTRAC portal update function. Also, every 2 years the registration must be renewed (which is essentially an update/confirmation of all info). FINTRAC will send reminders but ultimately it’s the MSB’s responsibility. Keeping the registration accurate and active is part of compliance.
  • Respond to FINTRAC Examinations: FINTRAC has the authority to conduct examinations (audits) of MSBs to assess compliance. They might send a notice and either do an on-site visit or an off-site assessment (requesting documents). MSBs must cooperate, provide all requested records, and demonstrate their compliance program. It’s crucial to be prepared for this by ensuring your records and reports are in order. If deficiencies are found, FINTRAC may issue a compliance report with required remedial actions. Ignoring such findings can lead to enforcement action. So ongoing compliance includes internal self-auditing to catch and fix issues before FINTRAC does.
  • Administrative Monetary Penalties and Remediation: If you slip up – say you miss filing a report or your records are inadequate – FINTRAC can impose Administrative Monetary Penalties (AMPs). These fines can range from a few thousand to even millions in egregious cases. MSBs should track compliance actively to avoid penalties. If a problem is discovered (internally or by FINTRAC), immediate remediation and possibly a voluntary disclosure can mitigate consequences. A culture of compliance needs to persist at the company.
  • Other Obligations: Depending on the business, other laws might kick in:
    • Travel Rule for Crypto: As of 2021, MSBs dealing in virtual currency have “travel rule” obligations – they must include certain sender/receiver information with virtual currency transfers of $1,000 or more, similar to wire transfers. This is an evolving area; compliance solutions for crypto travel rule are being implemented industry-wide.
    • Record Retention Periods: As mentioned, most records must be kept for at least 5 years, some longer (e.g. if an account was closed, the records 5 years from closure, etc.). This requires a good data retention policy.
    • Provincial Reporting: If licensed in Québec, for example, there may be an obligation to file an annual report to the provincial regulator. Ensure to comply with any such requirements if they apply.
  • On-going Business Conduct: Although AML is the main focus, MSBs are also expected to conduct business ethically (e.g. not facilitating fraud, abiding by consumer protection rules like remittance transfer disclosures under federal consumer protection if applicable, etc.). If you offer forex or crypto, ensure you follow any advertising and marketing rules (for instance, be truthful in price representations). While FINTRAC doesn’t police these areas, overall compliance includes general legal compliance to avoid criminal or civil issues that could indirectly threaten your license.

Renewal, Suspension, and Revocation of License

Renewal: A Canadian MSB registration is valid for two years from the date of issuance. Before that two-year period lapses, the MSB must renew its registration with FINTRAC to remain licensed. The renewal process is essentially an update – you log into the FINTRAC MSB portal, review your information on file, update any sections that have changed, and submit the renewal. There is no fee for renewal, but it is a legal requirement. FINTRAC’s system will list the registration expiry date and often send reminder notices as it approaches, but ultimately it is the MSB’s responsibility not to miss it.

If an MSB does not renew in time:

  • The registration expires (lapses). FINTRAC marks it as “Expired” in the public registry.
  • The business must cease MSB activities, because operating without an active registration is not allowed under the PCMLTFA. If they continue operations, they could face penalties for unregistered activity.
  • To get back in business, the MSB would have to go through either a renewal (if quickly remedied) or possibly a fresh registration application if too much time has passed or if FINTRAC closed the file. FINTRAC notes that failure to renew may require a brand new registration submission.

Renewals require the MSB to again attest to eligibility. If there have been substantive changes (e.g. new owners, new services), those must be reflected. FINTRAC might, in some cases, ask follow-up questions on renewal if the changes are significant. But generally, renewing is simpler than the initial application, as long as the MSB has been compliant and nothing negative has come up that would alter their eligibility.

Suspension or Revocation: FINTRAC has the authority to deny, suspend, or revoke an MSB registration under certain conditions. Some key grounds for which a registration can be denied or later revoked include:

  • False or Misleading Information: If the MSB provided false information in the application or renewal, or fails to correct information that is no longer true, FINTRAC can revoke the registration. Honesty is critical; if for instance an owner’s criminal record was concealed and FINTRAC discovers it, the registration can be cancelled.
  • Criminal Ineligibility: As noted, certain criminal convictions (for the MSB or its owners/directors) make an entity not eligible to register. If such a situation arises (e.g. an owner is convicted of fraud after the MSB is registered), FINTRAC can revoke the registration on that basis. Similarly, if it was later found an existing owner had a past conviction that should have barred registration, the license can be revoked. Essentially, if at any point you no longer meet the eligibility criteria (due to criminal involvement or being found to be a terrorist group, etc.), the registration is void.
  • Failure to Comply with Conditions: FINTRAC may impose certain specific conditions at the time of registration approval (though usually not, they just expect general compliance). If any conditions were set (perhaps requiring periodic reporting on something) and those aren’t met, it could be a reason to suspend.
  • Non-compliance and Penalties: Generally, FINTRAC’s approach for non-compliance (like not filing reports, poor program) is to issue penalties rather than revoke a license. However, in extreme cases, especially if an MSB is seen as incorrigible or actively facilitating illicit activity, FINTRAC (or the Minister of Finance, under whom FINTRAC operates) could revoke the registration. For example, if an MSB was found to be involved in money laundering conspiracies, they would likely lose their license in addition to facing criminal charges.
  • Ceasing to Carry on Business: If an MSB stops operating (closes down) and doesn’t voluntarily cancel its registration, FINTRAC can eventually revoke it. However, best practice is that the MSB itself should “Cease” the registration by notifying FINTRAC when it’s closing or no longer offering MSB services. That is essentially a cancellation initiated by the business. FINTRAC’s MSB registry shows statuses like “Inactive” or “Ceased” for those who have voluntarily deregistered.

Procedurally, if FINTRAC intends to deny or revoke a registration, they typically send a notice outlining reasons and allow the business to respond or appeal the decision (some due process). If a registration is formally revoked or an application denied, the business has the right to appeal that decision to a federal court within a certain time frame, though such cases are rare and would require strong grounds (e.g. proving FINTRAC made an error).

Consequences of Revocation: If an MSB’s license is revoked or suspended, the MSB must immediately stop doing any MSB activities. Continuing to operate would be illegal and could result in criminal charges under the PCMLTFA (operating an MSB without registration is an offense). Additionally, FINTRAC may publish the fact of revocation, which would damage the business’s reputation and likely its ability to ever get licensed again (in Canada or even elsewhere, as regulators do share info internationally to some extent).

Reinstatement: Once revoked, to get licensed again, the entity would have to address the issues (e.g. remove the ineligible person, fix compliance issues) and then probably reapply from scratch, convincing FINTRAC that the problems are resolved. This is a difficult path, so prevention of revocation is key.

Suspension vs. Revocation: FINTRAC doesn’t often use the term “suspend” publicly; it’s more likely to revoke. However, theoretically they could suspend a registration pending some corrective action or investigation. During suspension, the MSB would have to pause operations. Suspension is effectively as bad as revocation for the interim, because you can’t operate.

Denial: If an applicant is denied a registration at the outset (for reasons such as criminal background or concerns about the owners), they will not be allowed to operate. They could try to reapply if circumstances change or errors are corrected, but a denial is a serious setback. All the more reason to ensure the initial application is accurate and that owners are in good legal standing.

In practice, revocations have been extremely rare; FINTRAC usually works with MSBs to get them compliant rather than pulling their license unless there’s egregious wrongdoing. That said, the threat of revocation is a backstop ensuring MSBs remain eligible and honest.

To summarize:

  • Renew your license every 2 years on time – mark your calendars well in advance!
  • Keep FINTRAC informed of changes to your business (ownership, address, services, etc.) in a timely manner.
  • Maintain eligibility – avoid bringing in partners or owners who have disqualifying backgrounds, and obviously avoid engaging in criminal conduct.
  • Take FINTRAC compliance seriously so that you never reach a point where they consider shutting you down.

By doing so, you can keep your MSB license in good standing indefinitely. Many MSBs have been licensed for decades in Canada by following these principles. FINTRAC ultimately wants MSBs to comply, not to close them, so if you demonstrate a cooperative and law-abiding posture, renewal should be routine and revocation never enters the picture.

Key Legislative Updates

The regulatory framework for MSBs in Canada has evolved in recent years. It’s important for industry professionals to stay abreast of legislative and regulatory changes that could affect licensing and compliance. Here are some key legislative updates and developments related to MSB regulation in Canada:

  • Virtual Currency Dealers Included (2019–2020): One of the most significant updates was the expansion of the MSB definition to include businesses “dealing in virtual currency.” This was enacted via amendments to regulations published in 2019 and effective June 1, 2020. Prior to this, crypto exchanges and Bitcoin ATM operators were not clearly required to register. The change explicitly made cryptocurrency exchanges, brokers, and transfer services subject to MSB registration by June 1, 2020. Along with this, new reporting obligations were introduced (e.g. Large Virtual Currency Transaction Reports for ≥ $10k crypto, as discussed). This brought Canada in line with FATF guidance and was a major step in regulating the crypto sector. Impact: Any crypto-related fintech dealing with exchange or transfer of crypto to/from fiat must be registered as an MSB. Many such entities joined the MSB registry in 2020 as a result. It also meant traditional MSBs that start handling crypto must update their registration to include that activity.
  • Foreign MSBs and Regulatory Reach (2014 & 2017 updates): Actually a bit earlier, but worth noting: Canada amended the PCMLTFA in 2014 (with regs in 2016-17) to explicitly bring in Foreign MSBs. Effective around 2017, foreign entities servicing Canadians had to register just like domestic ones. This closed a loophole where say a U.S. or offshore money transmitter could operate in Canada’s market without oversight. Now they must register or face enforcement (in theory, FINTRAC can issue penalties or seek to block unregistered foreign MSBs). Impact: This made the MSB regime more globally encompassing. FINTRAC even set up a Foreign MSB Registry category. Companies outside Canada had to appoint agents in Canada and comply, or stop serving Canadians. We saw enforcement around this time, for example FINTRAC warning certain unregistered foreign crypto exchanges to comply.
  • 2019–2021: STR Timing and Other AML Enhancements: In the same batch of reforms that hit in 2020 and 2021, Canada tightened some requirements:
    • The time to file a Suspicious Transaction Report (STR) was shortened to within 30 days of detection (previously it was within 30 days of the transaction date, which could be longer in practice). Now it’s strictly 30 days from the date you conclude something is suspicious (source not directly cited above, but known in AML circles and in PCMLTFA amendments).
    • New definitions were added (like what constitutes a “business relationship” for MSBs, which triggers ongoing monitoring after 2 transactions).
    • These changes were aimed at strengthening the AML regime in line with international standards and some were responses to FATF evaluations.
  • Crowdfunding Platforms and Payment Service Providers (2022): In response to events like the early 2022 “Freedom Convoy” protests (which raised large funds through crowdfunding and led to emergency measures), the government accelerated regulations for crowdfunding platforms and certain payment service providers (PSPs). Effective April 2022, the definitions in PCMLTFA were expanded to cover:
    • Platforms that facilitate raising funds (donations) for others (Crowdfunding platforms).
    • Payment service providers that handle payments or invoices for goods and services (who were not clearly under AML law before).
  • FINTRAC issued a notice reminding that these businesses now have MSB/FMSB obligations. Essentially, if you are a crowdfunding website or a Stripe/PayPal-like payment intermediary (not a bank, not just providing software), you are considered to be “remitting or transmitting funds” or “dealing in virtual currency” under the Act and must register. It also noted FINTRAC retracted prior exclusions for certain payment processors, meaning they brought more fintech payment companies into scope. Impact: Several previously unregulated PSPs had to register by mid-2022. This was a notable broadening of Canada’s AML net, effectively covering modern payment facilitators.
  • Retail Payment Activities Act (RPAA) (2021–2023): Although not an AML law, this is a crucial update for MSBs engaged in payment services. The Retail Payment Activities Act was passed in 2021 to create a new regulatory framework for payment service providers (PSPs) in Canada, focusing on operational and consumer risks (not AML). The Bank of Canada was tasked as the regulator. The final regulations were published in late 2023, and registration under RPAA opened in 2024. The law requires most MSBs/PSPs (those dealing with retail customers’ payment functions like electronic transfers, holding funds, payment processing) to register with the Bank of Canada and adhere to requirements for safeguarding customer funds, managing operational risk, and incident reporting. Impact: This doesn’t replace FINTRAC registration – it’s an additional layer. Many MSBs (especially those doing money transfers, online payments, digital wallets) will have to comply with RPAA as well. Starting 2024–2025, such entities need to ensure they register with the Bank of Canada and meet those obligations. It’s a parallel regime to watch; non-compliance can lead to penalties or being barred from operating. The RPAA is currently in the implementation phase (as of 2025, PSP registration is underway, and a list of applicants is being maintained by BoC). For MSB license holders, this means two licenses: one AML (FINTRAC) and one operational (BoC) if applicable. It’s one of the biggest regulatory changes in Canada’s fintech landscape in decades, essentially creating something analogous to a “Payment Institution” regulatory regime akin to the EU’s PSD2, but focusing on risk, not prudential capital.
  • Provincial Regulatory Developments:
    • Québec’s Money-Services Businesses Act has been around since 2012, but a change in 2021 shifted regulatory oversight from the securities regulator (AMF) to Revenu Québec (the provincial revenue agency). The rules remained largely the same, but the administration changed. This was intended to streamline oversight and focus on tax compliance as well as AML at the provincial level.
    • British Columbia in 2019 signaled intent to create a similar MSB licensing scheme due to concerns about money laundering in casinos and real estate. As of 2025, BC had a consultation proposing MSB regulation (mentioned in 2021), and legislative developments are possible. If BC implements that, MSBs there may face a dual regime like in Québec.
    • These aren’t federal updates, but for an MSB operating nationally, they are relevant changes to keep abreast of.
  • Upcoming Compliance Changes: FINTRAC regularly updates its guidance. In 2024, for instance, FINTRAC released updated guidance on suspicious transaction reporting (effective April 2024) and new guidance on electronic funds transfer reporting (2024), reflecting changes in reporting forms and requirements. They also added guidance on sanctions evasion reporting (mid-2024). While these are not legislative changes, they impact how MSBs fulfill their duties. It’s important to follow FINTRAC’s notices and guideline updates (they often publish sector-specific info).
  • International Developments (indirect): Canada adjusts its regulations in line with FATF standards. The FATF mutual evaluation of Canada in 2016 spurred some of the above changes (like virtual currency regulation). Looking ahead, FATF’s focus on areas like artificial intelligence in AML, proliferation financing, etc. could eventually filter into Canadian requirements. Also, as the crypto space evolves, Canada might refine rules (for example, if DeFi or peer-to-peer transactions become big, regulators may try to address gaps).

Official Sources & Primary Legislation (FINTRAC / PCMLTFA / Government of Canada)

Primary Acts

FINTRAC – Financial Transactions and Reports Analysis Centre of Canada

Government of Canada – Related Resources

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