Gambling license in Malta

Licenses for online casinos,
betting, skillgaming, lotteries etc.
Full-support for gaming projects

The Malta Gambling License is a regulatory authorization issued by the Malta Gaming Authority (MGA) that allows companies to conduct online gambling operations under Maltese jurisdiction. Established in 2001 (as the Lotteries and Gaming Authority) and revamped by the Gaming Act of 2018, the MGA is one of the world’s first and most respected iGaming regulators. An MGA license (sometimes called a Remote Gaming License) enables operators to offer gambling services internationally from Malta, with the backing of a well-developed legal framework and oversight regime. The license is highly prestigious and globally recognized – many of the world’s top online casinos and betting sites operate with a Malta license. Being an EU Member State, Malta provides licensees with a reputable EU jurisdiction, which is valued by banks, payment providers, and industry partners. In essence, a Malta gambling license signifies strict compliance with European regulatory standards and offers a gateway to operating in multiple markets under a single license (subject to local laws).

Who Needs a Malta Gambling License?

Any business that intends to offer online gambling services (casino games, sports betting, poker, lotteries, bingo, fantasy sports, etc.) to players in international markets can benefit from an MGA license. This includes B2C operators (Business-to-Consumer companies that directly serve players, such as online casinos, sportsbooks, poker rooms) and B2B providers (Business-to-Business companies that supply game software or platforms to operators). If you plan to run an iGaming website targeting jurisdictions where local licenses are not mandatory, or you seek the credibility and access that come with an EU-regulated license, the Malta license is often an ideal choice. It is practically a requirement for serious iGaming operators who wish to be seen as trustworthy and to work with major payment processors and game suppliers – many of which insist on reputable licensing. B2B companies (such as game studios, software/platform developers) also need a Malta B2B license if they wish to distribute their games or services to licensed operators worldwide under MGA’s umbrella. In summary, any iGaming entity aiming for a well-regulated environment and international reach (especially within Europe) should consider obtaining an MGA gambling license.

Scope of Activities

The Malta gambling license covers a broad scope of gambling activities, making it one of the most versatile licenses available. Under the MGA’s framework, there are two main licensing categories: a Gaming Service license (B2C) for operators offering games to players, and a Critical Gaming Supply license (B2B) for providers supplying gaming software or equipment to operators. Each category is further divided into specific types/classes that define the scope of permitted games or services:

  • B2C License (Gaming Service) – This allows an operator to offer remote gambling directly to players. The MGA recognizes four Types of games under the B2C license:
    • Type 1: Games of chance played against the house, where the outcome is determined by a Random Number Generator (RNG). This includes classic online casino games such as slots, roulette, blackjack, as well as fixed-odds lotteries with guaranteed prizes.
    • Type 2: Games of chance not played against the house but based on the outcome of an event, typically fixed-odds betting. This covers sports betting, eSports betting, and other event outcome wagers where the operator’s revenue comes from risk management (the odds) rather than a house edge.
    • Type 3: Games of chance not played against the house where the operator takes a commission on the game. These are primarily peer-to-peer or pooled games such as poker rooms, betting exchanges, bingo, lotteries, and other pool betting where players compete against each other and the house earns a rake or fee.
    • Type 4: Controlled skill games, where the game’s outcome is determined by a combination of player skill and chance or other statistical factors. Examples include fantasy sports and certain skill-based tournaments. This category was introduced to regulate games that are skill-predominant but still have a gambling element.
  • A Gaming Service (B2C) license can cover one or multiple game types. Notably, Malta’s current framework does not require completely separate licenses for each game type – an operator obtains a single B2C license but specifies which of the above game types they will offer (additional game types can be added later without a whole new license). This offers flexibility for operators to expand their offerings under one regulatory umbrella.
  • B2B License (Critical Gaming Supply) – This license is intended for providers of gaming products or services to the industry (rather than to players). The MGA B2B license is subdivided into two classes:
    • Class 1 B2B: For suppliers of material gaming elements, essentially game providers or platform providers that offer the actual games or critical components thereof. Holding a Class 1 B2B license allows a company to supply and manage the essential game elements (such as game software, RNGs, gaming platforms) to licensed operators.
    • Class 2 B2B: For suppliers of software and support systems for gaming. A Class 2 B2B license covers the provision and management of software that is used in gaming operations – for example, backend systems, control systems, data processing software, or any platform that handles regulatory data and controls. It enables companies to provide the infrastructure or software support in which games run or through which gaming business is conducted.

Key Facts and Figures

The table below highlights key facts and parameters of the Malta gambling license:

ParameterDetails
Licensing AuthorityMalta Gaming Authority (MGA), the single regulatory body overseeing gambling in Malta.
License Categories- B2C (Gaming Service) – For operators offering games to players (Types 1–4).
- B2B (Critical Gaming Supply) – For providers supplying game software or platforms (Class 1 & 2).
Who Can ApplyCompanies incorporated in Malta (public or private LLC). At least one shareholder is required (can be an individual or corporate). All shareholders with ≥10% stake and key persons undergo MGA due diligence.
License Validity10 years from date of issue, standard. Licenses are renewable for additional 10-year periods upon compliance and fee payment. (Licenses were extended from 5 to 10 years under the 2018 Gaming Act reforms.)
Geographical ScopeInternational – Operators can accept players from many countries under MGA oversight (except restricted jurisdictions). As an EU license, it is well-regarded in Europe, though some EU markets require local licenses. MGA licensees can advertise in certain markets.
Corporate StructureMust form a Malta company (legal entity) to hold the license. A minimum paid-up share capital is required: €100,000 for a single Type 1 or 2 operation (each), €40,000 for Type 3 or 4, with a cumulative cap of €240,000 if multiple B2C game types are offered. For B2B, the minimum capital is €40,000 (whether holding one or both B2B classes).
Local PresenceRegistered office in Malta (physical office) is highly recommended for B2C operators and essentially required for B2B providers. The company must appoint at least one director resident in Malta with appropriate qualifications. The resident director can also serve as one of the key function holders if qualified.
Key PersonnelMinimum 4 key persons are required to fulfill critical functions:
- CEO/Director (overall operations)
- MLRO – Money Laundering Reporting Officer (compliance & risk)
- Data Protection Officer (handles legal/financial strategies, GDPR compliance)
- Internal Auditor (independent oversight) Each key person must be approved by MGA and obtain a Key Function Certificate attesting to their competency. One person can hold multiple roles if qualified, but generally a team is needed.
Segregated Accounts2 separate bank accounts are required: an Operational Account for company funds and a Players’ Account dedicated to players’ balances. Player funds must be segregated from operational funds at all times to protect player money. These accounts typically need to be at reputable financial institutions (Maltese or EU bank/payment provider).
Application Fee€5,000 one-time, non-refundable application fee per license application. (This applies to both B2C and B2B license applications.) This fee is paid to MGA upon submitting the license application.
License Fees (Annual)B2C: Annual license fee of €25,000 for each Type 1, 2, or 3 operation; €10,000 for a Type 4 operation. (If an operator offers multiple game types under one license, typically each type’s fee applies, though in practice fees may be consolidated under the new framework.) B2B: Annual license fee is tiered by the licensee’s revenue: for Class 1 B2B (game suppliers) – €25,000 if revenue €10 million. For Class 2 B2B (software providers) – €3,000 if revenue < €1 million, otherwise €5,000 annually.
Compliance ContributionMGA Compliance Contribution (annual levy based on gross revenue) applies to B2C licensees in addition to the fixed fees. It is calculated on tiered revenue brackets per license type. For example:
- Type 1: €15,000 per year (minimum) up to €375,000 (max) depending on revenue.
- Type 2: €25,000 up to €600,000 (max) based on revenue volume.
- Type 3: €25,000 up to €500,000 (max).
- Type 4: €5,000 up to €500,000 (max). These figures represent the range from smallest operators to largest. The contribution is essentially an annual tax on gaming revenue that scales with the business size. (Notably, B2B licensees do not pay compliance contributions – their annual fee is as noted based on revenue.)
Gaming TaxMalta imposes a gaming tax on B2C operations, calculated per game type (paid to the government in addition to the MGA contributions above). The rates are as follows:
- Type 1: €4,660 per month for first 6 months of operations; thereafter €7,000 per month.
- Type 2: 0.5% of the total bets accepted (i.e. 0.5% of betting turnover).
- Type 3: 5% of real-income (gross revenue or commission) generated from the games.
- Type 4: Tax-free for the first 6 months; €2,330 per month for months 7–12; then €4,660 per month from the second year onward. B2B activities are generally not subject to gaming tax (since they do not involve player wagers directly).
Corporate TaxStandard Maltese corporate income tax is 35% on profits. However, Malta’s system provides a tax refund mechanism for international businesses: if the company’s owners are non-Maltese residents, upon paying a 35% tax the shareholders can receive a 6/7th tax rebate upon dividend distribution, making the effective tax rate about 5%. This favorable tax structuring (when set up properly) is a major benefit of Malta. Profits from foreign players are typically taxed at this effective 5% rate.
VATValue Added Tax (VAT) in Malta is 18% standard. Importantly, most gambling services are exempt from VAT. Betting services, lottery and bingo tickets, and the provision of gambling equipment to players are all VAT-exempt in Malta. This means operators do not charge VAT on bets or gaming revenue, and cannot reclaim VAT on related costs (with some exceptions).
Timeline to ObtainApproximately 6–12 months total processing time for a new license, depending on the complexity of the project and the completeness of documentation. In practice, many projects take around 9–12 months from company setup to license issuance. The timeline includes incorporation, bank setup, document preparation, MGA’s fit-and-proper checks, compliance review, technical audits, and final approval. (Timelines can vary; the MGA advises that actual approval time depends on the quality of the application and responsiveness of the applicant.)
Application ProcessMulti-stage process including: Incorporation of the Malta entity; preparing documentation (business plan, financial projections, policies, system documentation, Personal Declaration Forms for all key persons); paying the application fee; MGA conducts a fit & proper check (background due diligence), a business and financial viability assessment, and an operational & compliance review of the application. A rigorous Systems Audit by an independent auditor is required before final license issuance. Only after all these steps, if satisfactory, the MGA will issue the license.
Local OperationsLicensees are expected to maintain a substantive presence in Malta. At minimum a Malta-resident key official (director) and often compliance staff are required to be based in Malta. The licensed company should maintain its core equipment either in Malta or accessible to Malta (MGA must have access to game servers or data for supervision – either through cloud solutions or a physical server in Malta). Additionally, licensees must implement strict AML/KYC procedures and adhere to responsible gaming requirements as per MGA regulations.
Ongoing ObligationsPost-licensing, operators must provide regular reports to MGA (monthly/quarterly reporting of gaming revenue, player funds, etc.), undergo annual financial audits by approved auditors, and submit an audited financial statement each year. They must notify MGA of major changes (ownership changes, key personnel changes, new game verticals) and continuously comply with all regulations. The MGA conducts periodic compliance audits and inspections – e.g., in 2023 the MGA performed dozens of on-site and remote audits, and did not hesitate to issue warnings or suspend licenses for non-compliance. Maintaining the license requires staying in good standing with regard to player protection, anti-money-laundering (AML) standards, timely payment of fees/taxes, and keeping all required policies and procedures up to date.

Benefits of a Malta Gambling License

Obtaining a Malta gambling license offers numerous advantages for an iGaming business:

  • Prestige & Credibility: Malta is regarded as a gold-standard jurisdiction in online gambling. The biggest and most famous iGaming brands are licensed in Malta, which instantly lends credibility to new licensees. Operating under MGA oversight signals to players and partners that the business meets high regulatory and fairness standards.
  • Reliability & EU Regulation: The MGA is known as a strict and serious European regulator. Malta has a long track record as a well-regulated jurisdiction, providing stability and robust player protection. As part of the EU, Malta’s regime aligns with EU laws (e.g. anti-money laundering directives, data protection via GDPR), which means an MGA license is recognized for its rigor. The jurisdiction’s reputation can open doors to many markets and easier trust from customers.
  • Access to Banking and Payment Systems: A Malta license makes it much easier to obtain bank accounts, payment processing, and merchant services for gambling, compared to unlicensed operations. Banks and payment providers often prefer or require that an online gambling business is licensed in a reputable jurisdiction. With an MGA license, companies find that major payment processors, credit card networks, and electronic wallet services are willing to work with them, and often on more favorable terms (lower risk premiums, etc.).
  • Broad Spectrum of Games (Functional Flexibility): The Maltese license covers a large number of game types under one regulatory framework. This means an operator can run a full-suite iGaming platform – casino, sportsbook, poker, bingo, etc. – all with the same license (just by specifying the types). This functional breadth allows businesses to expand into new gambling verticals without needing a completely separate license each time, reducing administrative burden.
  • Favorable Tax Structure: Malta offers an attractive fiscal regime for gaming companies. While the headline corporate tax is 35%, the effective tax can be as low as 5% for distribution of profits to non-Malta residents due to Malta’s tax credit system. There is also no withholding tax on dividends to non-residents. This makes Malta very cost-efficient in terms of net profits, especially compared to jurisdictions with higher effective taxes. Additionally, VAT exemptions on gaming revenue mean consumer costs aren’t increased by tax.
  • Long-Term License & Stability: MGA licenses are issued for 10-year terms (longer than many other jurisdictions which might have annual renewals or 5-year terms). They are readily renewable for another 10 years thereafter. This long validity provides regulatory stability – operators can invest in their business with a long horizon in Malta without worrying about constant relicensing. The MGA regime itself is stable, having been refined over two decades, which reduces the risk of sudden regulatory changes.
  • Market Access and Recognition: Being based in Malta allows operators to base their operations in an EU member state, benefiting from EU freedoms (at least historically, services could be offered across borders until local regimes took over). MGA’s international standing is high: for example, Malta was whitelisted by the UK (meaning advertising in the UK was permitted for MGA licensees), and Malta has bilateral understandings with other regulators to facilitate operations. While today many countries have local licensing, an MGA license is still a strong umbrella license for accessing unregulated markets and is seen as a mark of quality in regulated ones.
  • Robust iGaming Ecosystem: Malta as a jurisdiction has a huge ecosystem of iGaming companies, service providers, and talent. By licensing and basing operations in Malta, companies gain access to experienced workforce, legal and financial services specialized in gaming, industry events, and networks of other operators and suppliers. The island’s iGaming hub status means being in Malta is practical for business development and partnerships. The MGA’s presence also means regulators are nearby and communication can be direct.

Disadvantages and Considerations

While highly respected, the Malta gambling license comes with some challenges and drawbacks that applicants should consider:

  • High Initial and Ongoing Costs: Compared to some other jurisdictions (e.g., Curaçao), Malta is relatively expensive. The capital requirement is substantial (€240k for B2C) and must be paid-up capital in the company. Application and license fees (e.g. €5k upfront, €25k annual) are significant. Additionally, the compliance contributions and gaming taxes can be heavy for successful operators (scaling up to hundreds of thousands of euros annually at the high end). These financial barriers mean a strong upfront investment is needed. Even post-launch, running costs include maintaining a Malta office, paying local staff, annual audits, and possibly engaging service providers – all of which add up.
  • Lengthy and Complex Licensing Process: Obtaining an MGA license is not a fast process. The due diligence is rigorous – including thorough background checks (fit and proper test), detailed business plan reviews, and technical audits. The entire process can take close to a year to complete, unlike some jurisdictions where licensing is quicker. Applicants must prepare extensive documentation and often go through several rounds of queries from MGA. The required System Audit and Compliance Audit during the application stage also add complexity (and cost) before you can fully launch. This lengthy timeline might delay a business’s go-to-market plan.
  • Strict Regulatory Requirements: Malta’s high standards mean strict requirements must be continuously met. For example, you must have a Malta-resident director and key officials, a real presence in Malta, and a team of at least 4 qualified personnel in key roles. The MGA will verify the qualifications and integrity of all these individuals. All key persons need to pass exams/certification for their roles. The company must implement robust AML/KYC procedures, player protection measures, and IT security controls from day one. These obligations can be demanding, especially for smaller startups, and failing to meet them can result in delays or denial of the license.
  • Significant Compliance Burden: Operating under MGA means ongoing compliance and scrutiny. Licensees have to generate regular compliance reports, undergo annual financial audits, and be prepared for random MGA inspections. Non-compliance has serious consequences – the MGA actively enforces its rules, issuing warnings, fines, and even suspending licenses if breaches occur. For example, licenses have been suspended for failing to protect player funds or for AML shortcomings. Keeping up with regulatory updates, mandatory responsible gambling initiatives, and reporting requirements requires dedicated compliance staff and resources. This is a cost in both time and money and requires a compliance-focused company culture.
  • Limited Market Scope (Local Regulations): An MGA license is not a universal passport for all markets. Many countries have introduced their own local licenses (for instance, UK, Germany, Italy, France, etc.), meaning an MGA license alone does not authorize targeting players in those countries. Operators with Malta licenses often still need to block or restrict players from jurisdictions that demand local licensing. Thus, while Malta is superb for globally unregulated markets and as a sign of quality, it may not replace the need for additional licenses in certain key markets. This can complicate an operator’s expansion strategy.
  • Operational Complexity: Running an MGA-licensed operation can be complex. The requirement to maintain infrastructure that complies with MGA standards (e.g., certified random number generators, disaster recovery arrangements, data retention policies) and possibly hosting part of the systems in Malta or allowing MGA connectivity can introduce technical overhead. There are also Key Function Certificates and training that management must undertake, which can be burdensome to arrange and pass. Overall, the bureaucracy and paperwork associated with compliance can be seen as a disadvantage for those used to more lenient regimes.

Despite these challenges, many companies accept them given the benefits of Malta’s jurisdiction. The costs and strictness are the trade-off for high credibility and access. Prospective applicants should weigh these disadvantages and ensure they have the resources and commitment to meet Malta’s standards before proceeding.

License Types and Classes in Detail

Malta’s licensing regime is organized into B2C license types for operators and B2B license classes for suppliers, as introduced earlier. Below is a more detailed look at each type/class, including the specifics of what activities they cover and any particular requirements:

B2C License Types (Gaming Service License)

When applying for a Business-to-Consumer license, an operator must specify which Type(s) of gaming service they will provide. The MGA defines four types, covering the full range of gambling products:

  • Type 1 – Casino & Lotteries (RNG Games): This type covers casino-style games of chance against the house where outcomes rely on a random number generator. It includes online slots, table games like blackjack, roulette, house-banked card games, and also lotteries or games with guaranteed prize pools. If you plan to run an online casino or lottery betting site, you will be operating under a Type 1 license. Share capital requirement: €100,000 paid-up for the company. Type 1 licensees also pay a gaming tax of €4,660/month (first 6 months) then €7,000/month thereafter, plus compliance contributions based on revenue (min €15k up to €375k).
  • Type 2 – Sports Betting (Fixed-Odds Betting): Type 2 is for fixed-odds betting where players bet on the outcome of events. This includes sports betting, e-sports betting, and other event betting (like betting on the outcome of a political election or other non-sport events), provided the operator is taking risk (acting as bookmaker). Essentially all bookmaking operations fall under Type 2. Share capital requirement: €100,000 (same as Type 1). Gaming tax for Type 2 is 0.5% of the gross amount of bets accepted (turnover). The compliance contribution for Type 2 ranges higher (min €25k up to €600k for the largest operators) given typically higher volumes.
  • Type 3 – Peer-to-Peer Games (Rake-based): This type encompasses games where the operator is not a party to the bet but earns revenue through commissions or fees. It includes online poker rooms, poker networks, betting exchanges, bingo, peer-to-peer lotteries, and other pool betting or game networks. For example, an online poker site where players play against each other and the house takes a rake would be Type 3. Share capital requirement: €40,000 (lower, reflecting the generally lower risk nature of commission-based models). Gaming tax is 5% of real income (commission) for Type 3 operations. Compliance contribution ranges from €25k to €500k based on revenue tier.
  • Type 4 – Controlled Skill Games: Introduced later in MGA’s regime, Type 4 covers games of skill with prizes that have an element of chance. The prime example is fantasy sports (where skill in selecting teams influences outcome, but chance still plays a role in how real games unfold). Other skilled tournaments or certain skill-based competitive games for money could fall here, if approved by MGA as controlled skill games. Share capital requirement: €40,000. Gaming tax for Type 4 is staged: none for first 6 months, then €2,330 per month for the next 6 months, and €4,660 per month thereafter. The compliance contribution for Type 4 ranges from €5k up to €500k based on revenue. Type 4 is somewhat niche – not all skill games are regulated by MGA, only those it designates as having sufficient chance element to require oversight.

It’s important to note that an operator may offer multiple types of games. Under the post-2018 rules, an operator can hold a single B2C license covering multiple types (rather than needing separate licenses for each). In such cases, the total share capital requirement is cumulative up to the capped €240,000 – e.g. if offering Type 1 and Type 2, €200k capital is needed; if Type 1, 2, and 3, that would sum to €240k (not €240k + 40k) since the cap is reached; offering all four types still requires €240k (cap) rather than €280k). The operator would also be subject to the respective tax for each vertical and must pay each annual license fee (though the MGA often consolidates these into one license certificate with specified approved types).

In practice, many online casinos also add a sports betting product, meaning they operate under Type 1 and 2 concurrently, etc. The MGA’s framework makes it streamlined to extend your service categories as long as you meet the requirements for each type.

B2B License Classes (Critical Gaming Supply License)

For Business-to-Business providers, Malta offers the Critical Gaming Supply license, which demonstrates that the holder is a vetted, reliable supplier in the gambling industry. This license has two classes:

  • Class 1 B2B – Gaming Supply (Equipment & Content): This class is for providers of game content or critical gaming equipment to licensed operators. If a company develops casino games, lottery systems, or betting software that constitute the material gameplay elements, a Class 1 license covers that business model. For example, a slot game studio or a live casino provider would be Class 1. It also covers the management and provision of essential gaming systems (like a platform that directly manages game play or outcomes). Share capital requirement: €40,000 (a relatively low threshold, and it is not additive if multiple classes held – 40k total is enough). The annual license fee for Class 1 B2B is scaled by revenue: €25,000/year if the B2B’s annual revenue is under €5 million; €30,000 if revenue is €5–10 million; €35,000 if revenue exceeds €10 million. (Notably, since 2021 Malta has offered incentives to B2B licensees such as lower fees, to attract more suppliers to the island.)
  • Class 2 B2B – Software Supply & Support Services: This class covers businesses that provide software that is ancillary to gaming operations or act as intermediaries, but are not providing the games themselves. This could include companies offering iGaming platforms, back-office systems, data middleware, player account management systems, affiliate platforms, or other software tools for the industry. Essentially, if your product is a gaming software solution that collects, manages, or processes gaming data or documentation but is not the game outcome itself, it falls under Class 2. Share capital requirement: €40,000 (same as Class 1, and one capital covers both if a company has both classes). The annual license fee for Class 2 is much lower: €3,000/year if annual revenue is up to €1 million, or €5,000/year if revenue exceeds €1 million. This reflects that many software suppliers are smaller or support companies.

Many large iGaming technology providers hold both Class 1 and Class 2 licenses, as their services can span both content provision and software systems. Holding a Malta B2B license is beneficial because MGA-licensed B2C operators can then use that supplier’s services without needing each game or system individually certified from scratch (the supplier itself is licensed, which streamlines compliance integration). It is also a mark of quality that can be marketed to potential clients.

It’s worth noting that B2B licensees are exempt from gaming tax and do not have the compliance contribution that B2C operators pay. Malta has even implemented strategies to encourage B2B businesses, given their importance in the gaming ecosystem.

Requirements for Obtaining a Malta License

Malta imposes a comprehensive set of requirements and prerequisites on license applicants to ensure only suitable and well-prepared operators are licensed. Below is a summary of key requirements an applicant must fulfill:

  1. Fit and Proper Persons: All significant individuals involved (owners, directors, key persons) must have clean backgrounds. The MGA will reject applicants with criminal records or those on international sanctions lists. Thorough due diligence (including police conduct certificates and financial probity checks) is conducted. The Ultimate Beneficial Owners (UBOs) behind the company are especially scrutinized for integrity and source of funds.
  2. Corporate Structure: The gambling operation must be conducted via a Malta-registered company. Malta allows a single-shareholder company (one person or entity can own 100%). Corporate shareholders are allowed, but every UBO with ≥10% ownership will undergo MGA’s approval. The company’s constitutional documents must align with MGA requirements (e.g. including gaming in its business objectives).
  3. Minimum Share Capital: Applicants must inject a minimum paid-up share capital into the company. For a B2C gaming service license, the required capital depends on the game type(s) but cumulatively must reach at least €240,000 for a full scope operation. (Typically €100k per Type 1 or 2, and €40k per Type 3 or 4, capped at €240k total as noted.) For a B2B license, the company must have at least €40,000 in share capital. The capital must be evidenced (deposited in the company bank account) and maintained; it represents a financial buffer for the business.
  4. Local Presence (Office and Director): While not always explicitly mandated by law, in practice the company is expected to have a real presence in Malta. The MGA strongly recommends a physical office in Malta as headquarters, and for B2B licensees it is effectively required. At least one of the directors must be resident in Malta. This director should be a qualified individual who can act as an interface with the regulator. The local office requirement ensures the company can be effectively supervised and has substance (especially important for tax residency and EU substance requirements).
  5. Key Personnel & Staffing: The applicant needs to appoint key function holders covering critical roles in the operation. Malta requires a minimum of 4 distinct roles to be filled: a CEO/Director (responsible for overall management), an MLRO (Money Laundering Reporting Officer, responsible for AML compliance and also often handling risk and security), a Data Protection and Compliance officer (covering legal compliance, GDPR, maybe also a CFO type tasks), and an Internal Auditor (who ensures internal controls and audits are done independently). These individuals must be named in the application. One person can cover multiple roles if suitably qualified, but at least 3 separate persons are typically needed (for example, a single director might also serve as CEO and one other function, but you would still need others for the remaining functions). Each key person will need to submit a Personal Declaration Form and pass probity checks. The MGA ensures they have the necessary experience and qualifications for their role.
  6. Key Function Certificates: All the designated key persons are required to obtain MGA certification for key functions. This usually means they must complete a course or evaluation (for example, courses in anti-money laundering for MLROs, etc.) and the MGA will issue a Key Function Certificate to each, indicating they are approved to carry out that function. This process often happens parallel to the license application. Budgeting for training or certification fees is necessary (the cost in the project plans is roughly a few thousand euros for all certificates).
  7. Financial Robustness: Beyond share capital, the applicant must demonstrate it has the financial means to sustain the operation. This is done through a detailed business plan and financial projections (typically 3-year projections must be submitted). The MGA will evaluate if the projections are realistic and if the company will remain solvent. Additionally, the company will need to secure insurance (e.g. professional indemnity or other coverages as required by MGA) and set up client bank accounts as described next.
  8. Segregated Player Accounts: Prior to license issuance, the company must have at least two bank accounts in place: one for operational funds and one designated for player funds. The player funds account holds all customer balances and must be separate to protect players’ money from any company liabilities. The MGA will verify these accounts during the process (letters from the bank may be required). Often, opening these accounts requires the company to already be incorporated and may require interim approval from MGA to get a bank on board; however, MGA expects evidence that accounts are in progress or opened by the time of final license decision.
  9. Comprehensive Documentation: The application must be accompanied by a large set of documents and information. Key documents include: Business Plan, detailed Operating Manuals/Policies (covering areas like AML procedures, Responsible Gaming policy, Terms and Conditions for players, internal procedures, IT security policy, etc.), Game information (the list of games, how they are certified, who supplies them), System Architecture description (detailing the platform, random number generator certifications, security measures, etc.), and financial information (source of funds declarations, 3-year financial forecasts). Personal documents for each director/shareholder are extensive: certified passport copies, proof of address, police conduct certificates, CVs, bank references, and source of wealth declarations. If any shareholder is a company, that company’s corporate docs (certificates, registers, etc.) must be provided too. The completeness and accuracy of this documentation are crucial – any shortfall will delay the process as MGA will come back with queries.
  10. Application and Regulatory Fees: A one-time application fee of €5,000 must be paid upon submission of the license application. Additionally, the applicant should be prepared to pay the first year’s license fee once the license is ready to be issued (e.g. €25,000 for a B2C license type, which is then paid annually). Proof of payment of fees is usually a condition for final approval.
  11. Systems Audit & Compliance Audit: As part of the licensing process, the MGA requires a newly licensed operator to undergo a System Audit (also called an System Review) by an independent MGA-approved auditor. This typically occurs after the in-principle approval but before the license is officially made operational. The audit verifies that the operator’s technical setup – games, platform, security, procedures – is in line with what was described in the application and meets MGA standards. The cost of a systems audit is borne by the applicant and can range roughly €3,500–€7,500 depending on complexity (and number of games). Furthermore, within the first year of operation, a compliance audit is usually required (and periodically thereafter) to ensure the operator is adhering to all license conditions; the cost of a compliance audit is about €6,000. These audits must be passed – if issues are found, the MGA may require fixes or could suspend the license.
  12. Experience (Desirable): While not a strict requirement, it’s noted that if the UBO or management has significant prior experience in the gambling industry (e.g. 5+ years), the MGA tends to view the application more favorably. Experienced operators may navigate the process more smoothly. Lack of experience isn’t disqualifying, but MGA might impose stricter scrutiny or require hiring of advisors with the requisite experience.

Costs and Taxes for Malta Licensees

Operating under an MGA license entails several layers of costs: one-time fees, recurring regulatory fees, taxes on gaming revenue, and general corporate taxes. Below is a breakdown of the key costs and taxes:

  • Government Fees:
    • Application Fee: €5,000 (non-refundable) paid to the MGA when applying. This covers the Authority’s processing of the application.
    • Annual License Fee: Paid to MGA upon license issuance and every year. For B2C operators, the fee is €25,000 per year for each Type 1, 2 or 3 license and €10,000 for a Type 4. In practice, if an operator holds multiple game types, these fees may be aggregated into one license fee invoice (e.g. offering Type 1 and 2 might incur €50k/year). For B2B providers, the annual fee is tiered by revenue: €25k–€35k for Class 1 B2B, €3k–€5k for Class 2 B2B, as detailed earlier.
    • Compliance Contribution: This is an annual variable fee (essentially a revenue-based levy) for B2C licensees. It is calculated on the gross gaming revenue bands per license type. To recap the ranges: Type 1 operators pay from €15,000 up to €375,000 annually; Type 2 from €25,000 up to €600,000; Type 3 from €25,000 up to €500,000; Type 4 from €5,000 up to €500,000. The exact amount is determined by the MGA based on the operator’s audited revenue for the year. For example, a small Type 1 casino with modest revenue might owe €15k, whereas a very large casino could hit the €375k cap. These contributions effectively replace what used to be the old “gaming tax” for remote gaming (aside from the separate Gaming Tax described below).
    • Gaming Tax: Distinct from the compliance contribution, Malta imposes a gaming tax payable to the government consolidated fund, calculated differently for each game type (as per the Gaming Tax Regulations). The current rates are:
      • Type 1: €4,660 per month for the first 6 months of operations, then €7,000 per month thereafter.
      • Type 2: 0.5% of the total bets accepted (on sports/event betting). Essentially, half a percent of turnover.
      • Type 3: 5% of real income (which means gross gaming revenue or commission income).
      • Type 4: No gaming tax for the initial 6 months; €2,330 per month for months 7–12; and €4,660 per month from the second year onward.
        These taxes are usually reported and payable monthly. Notably, if an operator holds multiple licenses, the gaming tax is capped at €116,000 per month across all licenses, to avoid infinite liability (this cap corresponds to the 20 license rule as per MGA guidelines). B2B licensees do not pay any gaming tax because they are not operating games for players.
    • Key Function Fees: There may be minor fees associated with obtaining key function certificates or approvals (for instance, the MGA might charge for processing Personal Declaration Forms or issuing certificates). In practice, these are usually a few hundred euros per person or included in service packages. The example project costs indicated around €3,200–€5,380 for obtaining 8 Key Function certificates via service providers, but this likely includes training/service fees, not just MGA fees.
  • Service Provider and Professional Fees: While not MGA fees, it’s relevant to mention that many applicants incur costs for legal and consulting assistance. This can include Malta company incorporation (a few thousand euros), drafting of policies, and compliance consulting, which often runs in the tens of thousands of euros (as seen in example roadmaps where total service packages exceed €50k). These are one-time or project-based costs but should be budgeted by the applicant.
  • Operational Costs in Malta: Maintaining the license requires maintaining the Malta business. This includes annual company renewal fees (~€2,500+ for corporate services like company secretary, registered office), local director remuneration, office rent, and staff salaries. These costs are part of doing business in Malta’s environment.
  • Corporate Income Tax: All Malta companies are subject to the standard 35% corporate tax on profits. However, as noted, if structured properly with non-resident shareholders, the effective tax can drop to 5% after claiming the Malta tax refund. The way this works is: the company pays 35% on its net profit to the tax authorities, but when it distributes dividends to its foreign parent/owners, those owners can claim a 6/7th refund of the tax paid. This results in a net tax burden of 5% (since 6/7 of 35% is returned). Many gaming companies in Malta use this approach, often setting up a holding company structure to facilitate it. It requires some administrative steps (applying for the refund which is usually paid out within months after year-end). If the shareholders are Maltese residents or if profits are kept in the company, the full 35% might apply, but most international operators optimize for 5%. It’s important to engage a Maltese accountant or tax advisor to handle this correctly.
  • VAT (Value Added Tax): Most revenue of a gambling operator (bets, gaming revenue) is exempt from VAT in Malta, meaning the operator does not charge VAT on bets or gaming transactions. Consequently, the operator cannot usually reclaim input VAT on many expenses. However, certain B2B services (like selling software to an operator) could be subject to VAT if both parties are in Malta. In practice, many B2B transactions are cross-border and fall outside Maltese VAT, or the supplier can use the reverse charge mechanism. Also, if a Malta gaming company provides other services (non-gambling) to players or sells merchandise, those might attract VAT. For pure play online gambling operations, VAT is generally not a major factor aside from compliance (filing nil returns if applicable). The standard VAT rate is 18%.
  • Other Taxes/Fees: There are no withholding taxes on dividends to non-residents (so profit repatriation is tax-free after corporate tax). Malta also typically has no customs duties or other indirect taxes that affect online services. Gaming companies might have to contribute to things like the Responsible Gaming Fund in some cases (if mandated by MGA as part of social responsibility, but often the compliance contributions cover this). If a company hires employees in Malta, those employees’ salaries are subject to income tax and social security like any other employment (this is not a direct company tax but part of operating costs).

Licensing Process: Step-by-Step Roadmap

Obtaining a Malta gambling license is a multi-stage process that can span several months. Below is a step-by-step roadmap of the typical licensing journey, from initial setup to final license issuance, along with approximate timelines:

StepDescriptionTimeline (approx.)
1. Company FormationIncorporate a Maltese Company. Choose a business name and incorporate a limited liability company in Malta that will hold the license. Prepare Memorandum & Articles of Association. Appoint at least one director (initially, can be non-resident, but will need a resident director by later stage) and a company secretary. Issue and pay up the required share capital (e.g. €240k for B2C). Obtain a Maltese registered address.Month 1
2. Opening Bank AccountsEstablish banking for the new company. Open the required corporate bank accounts, especially the operational account. (The dedicated players’ funds account can be opened a bit later, but should be ready before license is issued.) Many Maltese or EU banks will only open gaming accounts after initial MGA engagement, but this step should be initiated early due to know-your-customer (KYC) checks.Month 2–3
3. Document Preparation & Application FilingGather and prepare all application documents. This is the most labor-intensive step. It involves writing the business plan, financial projections, and all policies (AML, responsible gaming, security, etc.), collecting personal documents from all owners and key persons, and filling out the MGA application forms and Personal Declaration Forms. Also include the game information and contracts with platform or game providers (or evidence of RNG certifications). Once the documentation is complete and the €5,000 fee is paid, submit the official license application to MGA. The MGA will acknowledge and begin the review.Month 2–4 (preparation) Application submission by end of Month 4 or 5
4. MGA Review and Fit & Proper ChecksMGA conducts preliminary assessments. After submission, the Malta Gaming Authority reviews all materials. They perform background checks on owners and management (including probity screenings and possibly interviews for key roles), evaluate the business plan and financial robustness, and assess the operational setup. The MGA may come back with queries or requests for clarifications during this stage. The applicant should respond promptly to keep things moving. This stage continues until MGA is satisfied that the application meets all requirements in principle.Month 5–8 (MGA review period)
5. Hiring Key Personnel & Local SetupFinalize local presence and key staff. As the application nears approval, the company must ensure the Malta resident director and MLRO are formally in place (if not already). Any key persons not yet hired (or any roles initially covered by interim persons) should be filled. The appointed individuals must all obtain their Key Function Certificates at this point if they haven’t (attending MGA’s required courses/exams). Additionally, set up the physical office space in Malta (at least a small office or co-working where mail is received and some staff operate). Many companies wait until they have confidence of approval before incurring full costs of office and relocating staff – but by this stage, these must be executed.Month 6–9 (parallel to MGA review)
6. Systems Audit & License IssuanceConditional approval and systems audit. Once MGA is satisfied with the documentation and checks (fit & proper, financial, and compliance review all passed), they will issue a Letter of Intent / in-principle approval. This is a conditional approval subject to a successful third-party Systems Audit. The applicant then engages an independent auditor (approved by MGA) to audit the live gaming system, procedures, and infrastructure against the regulatory requirements. The auditor will produce a report to MGA. If any issues are found, the company is allowed to fix them. Upon a successful audit report, the MGA will proceed to issue the official license certificate (an MGA license number is assigned). The company must at this point pay the first year’s license fee. Now the operator is a licensed entity and can go live.Month 9–10 (audit scheduling and completion)
7. Commence Operations & Hiring of Remaining StaffGo Live under MGA oversight. With the license in hand, the operator can launch the platform and begin offering games to players (soft-launch initially). In parallel, any remaining key hires or expansion of the team should be completed (for example, if some roles like customer support, additional compliance officers, etc., were planned post-license, they should be onboarded). The MGA typically monitors the launch closely. Within 60 days of going live, an additional compliance audit might be conducted to ensure all is running in order. From here, the company must adhere to all reporting schedules (monthly player fund reports, quarterly revenue reports, etc.) as an active licensee.Month 11–12 (full launch by around 1 year)

Note: The above timeline is a general guide – actual timings can vary. MGA’s review might be faster for very straightforward cases or slower if complexities arise. Delays often come from the applicant’s side (e.g., taking time to gather documents or respond to MGA queries, or difficulties in opening bank accounts). It’s crucial to stay responsive and organized to approach the lower end of the timeline. The MGA explicitly notes that timeframes largely “depend on the regulator, financial institutions, and how quickly the client provides documents”. So proactive project management is key.

Throughout the process, maintaining clear communication with the MGA licensing team is advised. They may invite the applicant to meetings to discuss the project (either in person in Malta or via calls). Showing professionalism and preparedness at each step will smooth the journey to obtaining the license.

Ongoing Maintenance and Compliance

Securing the license is a huge milestone, but keeping it is an equally important task. MGA licensees must adhere to a range of ongoing obligations and maintenance requirements to remain in good standing:

  • Regulatory Reporting: Licensees are required to submit regular reports to the MGA. This includes monthly reports on player funds (to verify balances of player accounts vs bank holdings), quarterly or semi-annual reports on gaming revenue (for calculation of compliance contributions), and other statistical data. Additionally, an audited financial statement of the company must be submitted annually, typically within 180 days of the financial year’s end. The audits must be done by an approved Maltese auditor. Any material events (like large jackpots, significant incidents, etc.) may also need to be reported.
  • Financial Compliance: Every year, the operator must pay the annual license renewal fee to MGA and settle the annual compliance contribution based on the previous year’s revenue. These are usually invoiced by MGA and must be paid promptly. Late payment can incur fines or in extreme cases suspension of the license. Gaming tax must be paid monthly to the tax authorities. The company must also maintain the required share capital at all times; if the company makes losses that eat into capital, it may need to be topped up to remain above the threshold.
  • Player Protection Measures: Operators must continuously comply with all player protection rules. This includes offering self-exclusion options, adhering to deposit limits or reality check features if mandated, and ensuring all advertising and promotions are socially responsible and not targeting vulnerable groups. In 2023, for example, MGA updated its Player Protection Directive to include “Markers of Harm” that operators should monitor (signs of problem gambling). Licensees are expected to integrate such measures into their platforms and intervene with players appropriately. Regular reviews of responsible gaming procedures are important, and staff should be trained to handle problem gambling issues.
  • AML and KYC Compliance: Malta is under strict EU Anti-Money Laundering regulations. Licensees must implement robust KYC (Know Your Customer) processes to verify player identities and sources of funds, and AML programs to detect and report suspicious transactions. The Financial Intelligence Analysis Unit (FIAU) in Malta often works alongside the MGA to conduct AML/CFT (Counter Financing of Terrorism) examinations. In 2023, 28 AML compliance examinations were conducted on gaming licensees. Licensees need to appoint an MLRO (as noted) and possibly deputy MLROs as they grow, keep an up-to-date AML policy, and file Suspicious Transaction Reports when needed. Non-compliance here can lead to hefty fines. Indeed, Maltese authorities have not shied away from issuing administrative penalties (nearly €1 million in fines in 2023) to licensees for AML breaches.
  • Technical Compliance and Audits: The MGA may require periodic systems audits or security testing, especially if the operator launches new verticals or undergoes major changes. The operator’s gaming system must remain certified and in compliance. Any significant platform change or addition of new game software generally requires MGA notification or approval. Additionally, an annual compliance audit by an independent auditor might be mandated (MGA can impose this requirement based on risk). The cost of these follow-up audits is borne by the operator. The MGA also conducts random inspections – for online operations this could be a request for an inspection of back-end data or even an on-site review of procedures. All systems must maintain logs and data as required so that these can be produced to MGA on demand.
  • Changes and Approvals: After licensing, any change in the business must be reported and sometimes pre-approved by MGA. This includes changes in ownership (if new shareholders come in or stakes change significantly), changes in directors or key function holders, and material changes in games or services offered. For example, if a licensee wants to add a new game type (say a casino adding sports betting), they must inform MGA and update their license to include Type 2 – though a new full application isn’t needed, the MGA will evaluate the request. Key personnel changes require MGA vetting of the new persons (and they must have or obtain key function certificates). Even opening a new physical office or changing the website domain might need a notification. Essentially, MGA wants to ensure the licensed operation remains the same vetted entity it approved.
  • Maintaining Local Substance: The requirement to have a Malta resident director and possibly other employees in Malta continues throughout the license term. If the resident director resigns, a replacement in Malta must be appointed swiftly to avoid being in breach. Similarly, the physical office in Malta should be maintained (even if small). The company must hold board meetings and keep corporate records in Malta. These aspects might be checked during compliance reviews.
  • Player Funds and Solvency: Operators must always ensure player funds are protected. This means the player bank account should always have a balance equal or greater than total player liabilities. Monthly player fund reports to MGA serve to enforce this. Additionally, if the MGA feels an operator’s financial health is shaky (e.g., large losses or difficulty paying out players), it can demand action – such as bank guarantees to cover player balances or even suspension of operations until issues are resolved. Therefore, prudent financial management and maintaining a buffer for player funds is an ongoing responsibility.
  • Audit and Renewal Process: Towards the end of the 10-year license term, the operator will have to undergo a renewal review (discussed more below), which is effectively a deep compliance audit. Even annually, some operators opt to do internal audits to prepare for any MGA scrutiny. Submitting the audited financial statements is also a requirement that demonstrates the company’s financial solidity each year – failing to provide these statements on time is a breach.
  • Enforcement and Discipline: The MGA has an enforcement register where it publishes actions against licensees. They issue warnings, fines, suspensions, and revocations publicly. In 2023, for instance, the MGA issued 28 warnings, suspended 9 licenses, and cancelled 11 licenses for various breaches. This underscores that licensees must be vigilant in compliance – the loss of a license not only ends the business operation, but it’s also public and damages reputation. As such, many licensees invest heavily in compliance departments to avoid any regulatory action.

License Renewal

A Malta gambling license is valid for 10 years, after which it needs to be renewed for the operator to continue operations legally. Renewal is not automatic – it is a formal process, albeit more streamlined than the initial licensing, provided the operator has a strong compliance record. Here’s what the renewal typically involves:

  • Timing of Renewal Application: The licensee should express intention to renew and start the renewal application several months before the 10-year period expires. MGA’s regulations may specify a timeframe (for example, applying at least 60 days before expiration). In practice, operators often begin renewal procedures up to 6 months in advance to allow ample time.
  • Renewal Application Requirements: The MGA will require an updated set of information to process the renewal. This usually includes:
    • An overview of operations during the past license period (e.g. history of compliance, any changes to business model).
    • Updated due diligence on the company and key persons. If the ownership or directors have changed during the 10 years, MGA ensures all changes had been approved and may re-check backgrounds.
    • Financial statements of recent years to show the company is financially stable and solvent.
    • An updated business strategy or plan for the next few years, especially if the company plans to expand or change its offerings.
    • Proof of payment of the renewal fee (which often corresponds to the application fee or a set renewal fee; MGA might charge a renewal processing fee).
    • Confirmation that the company has been in good standing (e.g., no outstanding fines, all contributions paid).
  • MGA Evaluation: The Authority will review the renewal application focusing on compliance track record. If the operator had a clean record (no serious breaches, all reports on time, etc.), renewal is likely straightforward. MGA essentially asks: “Has the licensee complied with all obligations and does it continue to meet the requirements for a license?” If yes, renewal is granted. If there were issues (e.g., perhaps some warnings or a settled fine), MGA might scrutinize more but if those were resolved, renewal can still proceed. Only in cases of egregious or unresolved problems would MGA refuse to renew.
  • License Fee and Terms: Upon renewal, the licensee will pay the license fee for the next term (10 years’ worth of annual fees, but usually still paid annually rather than upfront lump sum). The terms of the license remain largely the same. However, MGA may update certain conditions to align with any regulatory changes that occurred in the past decade. For instance, if new directives or higher capital requirements have come in, the renewing license might be subject to those (often existing licensees are grandfathered in, but renewal could be a point where any new standards are applied).
  • Duration of Renewal: Once renewed, the license is good for another 10 years. This long duration is beneficial for business planning. In contrast, some other jurisdictions require renewals every 1-5 years, often with heavy paperwork each time. Malta’s 10-year span is relatively generous.
  • Mid-Term Changes: It’s worth noting that an MGA license can also be “renewed” mid-term if the company undergoes substantial changes (though this is more of a re-assessment than a renewal). For example, if a company is acquired by new owners during the license period, MGA effectively vet the new owners as if a new license application, but the license remains the same if approved. In a sense, the license’s continuation is conditional on MGA approving any major changes. If MGA did not approve a change (say a proposed new UBO fails probity), the operator could ultimately lose the license even mid-term.
  • Exit or Non-Renewal: If a company decides not to renew (or if MGA refuses renewal), the company would have to cease operations at the license expiry. There are procedures to follow for an orderly wind-down: notifying players, paying out all player balances, and possibly a final audit to ensure everything was done correctly. Only after that can the company surrender its license. A non-renewal scenario is rare for successful operators, as most will want to continue given the effort invested in obtaining the license.
  • Renewal Trends: In the context of Malta, since the 10-year term introduced in 2018, the first batch of renewals under the new regime will occur in 2028 (for those who got licensed in mid-2018). Under the previous regime (5-year licenses), renewals were more frequent. Historically, MGA had a good rate of renewing licenses; they usually did not revoke or fail to renew unless the licensee gave cause. As long as a licensee is compliant and financially sound, renewal is generally a routine process. However, it’s also a time the MGA might push a licensee to update any aspects of operation that may have fallen behind new best practices.

Suspension and Revocation of License

The MGA has the authority to suspend or revoke a gambling license if a licensee no longer meets the requirements or violates the laws and regulations. Ensuring compliance is critical, as Malta takes enforcement seriously to protect players and the industry’s integrity. Here are the typical grounds and process for suspension/revocation:

  • Grounds for Suspension: A license may be suspended (temporarily halted) by MGA for a range of serious issues, such as:
    • Threat to Players: If the operator’s actions pose “an imminent threat of serious prejudice to the interest of players,” the MGA can suspend immediately. For example, if a casino is found not paying out players’ winnings or misusing player funds, that’s a direct threat to players’ interests.
    • Regulatory Breaches: Failing to comply with one or more important obligations under the law or MGA directives can trigger a suspension. This could be failure to submit required reports, not implementing anti-money laundering measures, offering games not approved on the license, etc.
    • Financial Instability: If an operator becomes insolvent or fails to maintain the required financial resources (e.g. share capital, player fund coverage), the MGA might suspend the license until the situation is remedied.
    • Not Paying Fees/Taxes: Repeated failure to pay the annual license fees, compliance contributions, or gaming taxes could result in enforcement action including suspension.
    • Unapproved Changes: If the licensee undergoes a significant change (ownership, key personnel) without MGA approval, or if MGA would not have approved that change (e.g., a new owner is unfit), they can suspend or revoke the license.
    • Criminal Activity or Serious Misconduct: If there’s evidence the operator is involved in criminal activity, fraud, or other conduct that undermines the integrity of the operation, MGA will act. This includes facilitating money laundering, being infiltrated by organized crime, etc.
  • Grounds for Revocation: A revocation means the license is cancelled entirely. Often, MGA will suspend first and give the operator a chance to rectify issues (if rectifiable). Revocation happens if issues are irremediable or if the operator fails to fix them in a given time. Some direct causes for revocation:
    • Persistent Non-Compliance: If an operator continuously fails to comply even after warnings/suspension, MGA can revoke the license.
    • License Surrender or Lapse: Occasionally an operator might choose to surrender the license (exit business) – that is a voluntary revocation. Or if a license term ends and is not renewed, effectively it is revoked.
    • Breach of Fundamental Conditions: For instance, if an operator provided false information in their application (a material misrepresentation) and this comes to light, MGA can revoke because trust is broken.
    • Order by Law: In rare cases, a court order or specific legal directive (perhaps EU sanctions or similar) could compel revocation.
  • Process: MGA’s typical enforcement process is: identify breach – notify operator (or public notice if severe) – possibly issue a formal warning or remedial order – if not fixed or if immediate action needed, suspend license – and finally revoke if necessary. When MGA suspends a license, it usually publishes a notice on its website (e.g., “Suspension of Authorization for [Company]”) stating which regulations were breached. The licensee is ordered to cease operations immediately (stop accepting bets, etc.) but is often required to retain access for players to withdraw funds and settle bets. The MGA’s notice to a suspended operator typically includes conditions like refunding all player credit balances.
  • Examples: A real example was Goldwin Ltd (operator of an online casino) whose license was suspended in 2024 for multiple breaches. The MGA cited specific regulations: one being the operator’s actions represented an imminent threat to players’ interests, another being failure to meet commitments to players on time (this likely meant they were not paying players promptly), among others. Subsequently, if such issues weren’t resolved, MGA can and did proceed to cancel the license entirely. This shows how a combination of player harm and non-compliance triggers enforcement.
  • Consequences for Players: During suspension, the site must stop offering games. Players must be allowed to log in to withdraw their balances. The operator can’t accept new deposits or bets. If revoked, the operation must shut down completely. The MGA often appoints an administrator or closely monitors the winding up to ensure players are paid and data is preserved.
  • Right to Appeal: Malta’s law provides that a licensee has a right to appeal MGA’s decision (to the Administrative Review Tribunal or similar body) within a certain time (usually 20 days from the decision). The appeal can seek to overturn a suspension or revocation. However, during the appeal, the MGA’s decision typically still stands (i.e., the site remains closed). Only if the appeal succeeds can the license be reinstated.
  • Resumption: If an operator corrects the problems that led to suspension (for example, if they replenish player funds, replace problematic management, etc.), the MGA can lift the suspension and reinstate the license. This is at MGA’s discretion and would involve verification that the issues are fully resolved.
  • Enforcement Register: MGA maintains an enforcement register where all suspensions and revocations (and other penalties) are listed publicly. This transparency is meant to inform players and stakeholders of bad actors and also serve as a deterrent to licensees.

Recent Updates and Developments

Malta’s gaming regulatory framework is continually evolving to adapt to new challenges, technologies, and EU-wide legislation. Here are some recent updates and key developments regarding the Malta gambling license and MGA regulatory landscape:

  • Post-2018 Regulatory Framework: The Gaming Act of 2018 was a major overhaul that streamlined Malta’s licensing system – replacing the old multi-license class system with the current B2C/B2B structure and game types, and extending license validity to 10 years. This shift greatly simplified processes (licensees no longer needed separate licenses for each game vertical) and reinforced Malta’s appeal. In the years since, the MGA has issued only these two categories of licenses, and introduced the compliance contribution model in lieu of certain taxes, to make fees proportional to business size.
  • EU and International Cooperation: Malta has had to balance its attractive regulatory regime with European and international standards. The MGA has been active in international cooperation, joining forums and memoranda of understanding with other regulators. For example, MGA licensees are part of international self-exclusion networks and sports integrity agreements. The MGA prides itself on being among the regulators that work closely with law enforcement on match-fixing and other issues (with hundreds of suspicious betting reports processed each year).
  • Licensee Statistics: The industry in Malta remains robust. As of 2024, Malta is home to over 300 online gaming companies. However, there has been some consolidation and tightening: the number of licensees slightly decreased from prior years (for instance, MGA’s 2023 report noted a drop from 338 to 305 active licensees from 2022 to 2023, likely due to market consolidation and increased compliance expectations). The MGA’s latest annual report (2023) revealed that it received 24 new license applications and issued 15 new licenses that year. It also showed the MGA being more selective – some applications were rejected or withdrawn, indicating the bar for entry remains high.
  • Compliance and Enforcement Trends: In recent years, MGA has stepped up enforcement. The 2023 annual report highlighted numerous actions: 9 licenses suspended, 11 cancelled, 28 warnings, 19 administrative fines in that single year. This is a clear signal that the MGA is actively monitoring licensees and not hesitating to sanction those who falter. It reflects a global trend of stricter enforcement, partly driven by anti-money laundering efforts and player protection concerns. For license holders, this trend means compliance needs to be continuously improved; for applicants, it means only well-prepared operators are likely to get through.
  • Player Protection Enhancements: Responsible gambling has been a focus. In mid-2023, the MGA updated the Player Protection Directive (Directive 2 of 2018) to introduce five markers of harm that operators should monitor. These markers (such as sudden changes in betting patterns, signs of chasing losses, etc.) are intended to help identify problem gambling early. MGA licensees must incorporate these into their responsible gaming policies and train staff accordingly. This update aligns with broader EU responsible gambling best practices and shows Malta’s commitment to safeguarding players.
  • Innovative Technologies – DLT and Crypto: Malta has been at the forefront of regulating gaming-related tech. The MGA ran a Sandbox for cryptocurrency and blockchain (DLT) use in gaming over 2018–2022. In 2023, based on that experience, the MGA issued a formal Policy on the use of Distributed Ledger Technology by licensees. This policy allows licensees to accept cryptocurrencies under certain conditions and to use blockchain tech in their operations, provided they meet strict requirements and get specific approval (through a ‘recognition notice’ process). This development is significant – it means MGA is one of the few regulators offering a clear framework for crypto in gambling. It’s an attractive point for crypto-focused operators, though practical uptake requires meticulous compliance with the policy.
  • ESG and Sustainability: Another recent initiative is the MGA’s introduction of a voluntary ESG Code of Good Practice for Remote Gaming in 2023. ESG (Environmental, Social, Governance) considerations are becoming important across industries. The code encourages gaming companies to adopt sustainable and responsible business practices beyond what’s legally required. While not mandatory, it shows Malta’s regulators pushing the industry towards higher corporate responsibility, which can improve the sector’s image.
  • EU Digital Regulations: Being an EU jurisdiction, Malta and its licensees also adapt to cross-sector EU regulations. For instance, the GDPR (General Data Protection Regulation) has been fully enforced in gaming, requiring strong data protection for players. The MGA has collaborated on data protection and recently on anti-money laundering directives (AMLD5 and AMLD6) implementation. Malta’s FIAU issued sector-specific guidelines for remote gaming AML compliance, which MGA licensees must follow. Additionally, the upcoming EU Digital Services Act and other digital market regulations will likely have some bearing on online gambling operations (particularly around advertising and user protections), and MGA will integrate those as needed.
  • COVID-19 and Remote Work: Though a bit less recent, it’s worth noting that during the 2020–2021 pandemic, Malta’s gaming industry, like others, had to adapt to remote work and saw changes in player behavior (more online activity). The MGA issued guidance during that time to ensure business continuity and player protection (such as cautioning operators against exploiting the pandemic in marketing). Post-pandemic, the industry recovered and continued to grow in new areas (like esports betting and virtual sports saw upticks).
  • Outlook and 2025 Directive: Looking ahead, Malta signaled potential further updates to its regulatory framework, sometimes referred to informally as a “2025 Directive” for licensing. While details are scarce, industry commentary suggests this could include streamlining some processes or introducing even more clarity for emerging verticals. The MGA often consults with stakeholders for any major changes. Since the 2018 reforms are now bedded in, any 2025 changes are expected to be refinements rather than overhauls – for example, possibly enhancing player fund protection mechanisms or adjusting fee structures to stay competitive.
  • Competitive Jurisdictions: Finally, an external factor: other jurisdictions (like Curaçao, the Isle of Man, etc.) have been reforming their regimes, which means Malta is no longer the only game in town for reputable licensing. Curaçao is implementing new stricter licenses in 2024, for instance, and some EU countries like the Netherlands are offering B2B licenses. Malta is maintaining its edge by continuing to emphasize its comprehensive regulation and by introducing the kind of modern policies mentioned (crypto, ESG, etc.). For operators weighing options, Malta’s recent moves underscore that it intends to remain a leading hub that balances innovation with stringent oversight.

Official Sources & Primary Legislation (MGA / Cap. 583 / AML)

Primary Acts

MGA – Malta Gaming Authority (Official Regulator)

FIAU – Financial Intelligence Analysis Unit (AML/CFT)

FAQ

Malta offers an unbeatable mix: EU access, industry prestige, a stable regulatory environment, and a low-tax regime — making it the ultimate destination for gaming entrepreneurs.

The MGA offers B2C licenses for operators offering games to players, and B2B licenses for companies providing gaming services or software to operators.

Applicants must establish a local company, pass rigorous due diligence, submit a detailed business plan, and ensure their gaming systems meet MGA technical standards.

The full process typically takes between 4 to 6 months, depending on application quality and business complexity.

Yes. A Malta gambling license is one of the most respected EU online gambling licenses, allowing operators to legally target most European markets.

License holders must submit regular reports, undergo annual audits, maintain responsible gaming systems, and keep up with evolving AML and GDPR requirements.

Gambling Licenses

United-Kingdom
Gambling license in Great Britain

up to 12 month

Дизайн без названия (2)
Gambling license in Estonia

up to 11 month

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Gambling license in Isle Of Man

up to 6 month

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Gambling license in Curacao

up to 4 month

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Gambling license in Costa Rica

up to 1 month

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Gambling license in Comoros

up to 3 month

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Gambling license in Alderney

up to 6 month

Дизайн без названия (9)
Gambling license in Kahnawake

up to 6 month

Дизайн без названия (10)
Gambling License In Sweden

up to 12 month

тобико 2
Gambling License In Tobique

up to 1 month

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Gambling License In Gibraltar

up to 6 month

Дизайн без названия
Gambling License In India

up to 12 month

Дизайн без названия
Gambling license in the Philippines

up to 3 month

White Label
White Label Gambling License

up to 10 days

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Gambling license in South Africa

up to 12 month

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Gambling license in Australia

up to 21 days

флаг бразилии
Gambling license in Brazil

up to 12 month

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Gambling license in Vanuatu

up to 4 month

Betting License 3
Betting
License

up to 4 month

Crypto Casino License
Crypto Casino
License

up to 6 month

3 Online Casino Turnkey Solution 500х500
Online Casino Turnkey Solution

up to 9 month

Gambling License in Romania 500х500
Gambling License in Romania

up to 6 month

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Gambling License
in Panama

up to 18 month

Gambling License in Anjouan ⭐ Online gambling license Anjouan
Anjouan Gambling License

up to 3 month

Гемблинг лицензия в Невисе
Gambling License
in Nevis

up to 3 month

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